{"product_id":"communicating-with-todays-patient-isbn-9780787947972","title":"Communicating with Today's Patient","description":"Drawing on the author's wealth of experience in health care communications and backed up by solid research, \u003ci\u003eCommunicating with Today's Patient\u003c\/i\u003e is filled with proven techniques and time-tested strategies physicians and other clinicians can immediately put into action.  Foreword: Bruce Dan, M.D.\u003cbr\u003e \u003cbr\u003e Preface.\u003cbr\u003e \u003cbr\u003e Acknowledgments.\u003cbr\u003e \u003cbr\u003e Ten Reasons You Need To Read This Book.\u003cbr\u003e \u003cbr\u003e Tips To Keep New Patients and Build Your Practice.\u003cbr\u003e \u003cbr\u003e Patient Personalities and How They Affect Your Practice.\u003cbr\u003e \u003cbr\u003e Louder Than Words: What Your Body Language Says To Patients.\u003cbr\u003e \u003cbr\u003e Listening Techniques For Faster, More Accurate Diagnoses.\u003cbr\u003e \u003cbr\u003e Giving Clearer Explanations Generally.\u003cbr\u003e \u003cbr\u003e Communicating About Medications.\u003cbr\u003e \u003cbr\u003e Effectively Interacting With the Patient's Family.\u003cbr\u003e \u003cbr\u003e Communicating Across Borders and Language Barriers.\u003cbr\u003e \u003cbr\u003e Shining Up Your Professional Image.\u003cbr\u003e \u003cbr\u003e CME Information and Tests.\u003cbr\u003e \u003cbr\u003e Bibliography and References.\u003cbr\u003e \u003cbr\u003e Recommended Readings.\u003cbr\u003e \u003cbr\u003e Index.  \u003cb\u003eJOANNE DESMOND\u003c\/b\u003e is president of Desmond Medical Communications and an international health care communications speaker and author.  \u003cp\u003e\u003cb\u003eLANNY R. COPELAND\u003c\/b\u003e is past President and Chair of the Board of the American Academy of Family Physicians, as well as vice president of Primary Care Development at Phoebe Putney Health Systems in Albany, Georgia.\u003c\/p\u003e  Step-by-step solutions to improve patient interactions and increase your professional satisfactionDrawing on the authors' wealth of experience in health care communications and backed up by solid research, Communicating with Today's Patient is filled with proven techniques and time-tested strategies physicians and other clinicians can immediately put into action. This activity has been reviewed and is acceptable for up to 6 Prescribed credit hours by the American Academy of Family Physicians. Term of approval is for one year from beginning distribution date of October 1, 2000 with option to request yearly renewal.  \u003cp\u003e\"Superbly practical. Each chapter contains pearls you can use today. Explores the important role poor communication plays in treatment failure. . . .Give[s] us practical ways to avoid misdiagnosis and improve compliance.\"\u003cbr\u003e —Kirk Strawn, M.D., director, Population Health Management, CIGNA HealthCare\u003c\/p\u003e \u003cp\u003e\"This book's concise, direct approach will enable physicians to communicate more effectively and efficiently with their patients-a must in today's managed care dominated healthcare environment.\"\u003cbr\u003e —Elizabeth M. Gallup, M.D., J.D., M.B.A., president, executive vice president, New Century Health, IPA\u003c\/p\u003e \u003cp\u003e\"Having spent the last thirty years defAnding physicians and hospitals in medical malpractice cases, I say without hesitation that this book is a 'must read' for today's overworked and overstressed physician.\"\u003cbr\u003e —Maurice J. Garvey, J.D., defense malpractice attorney\u003c\/p\u003e \u003cp\u003e\"This stimulating guide presents old and new ways of communicating with patients, essential learning and relearning for all practitioners.\"\u003cbr\u003e —John D. Stoeckle, M.D., primary care physician, Massachusetts General Hospital and professor emeritus, Harvard Medical School\u003c\/p\u003e \u003cp\u003e\"The only book that applies the medical model to communication techniques. . . .This book will help physicians, nurses, indeed, all clinicians, communicate more efficiently with patients-and with everyone else in their lives, too!\"\u003cbr\u003e —Margaret G. McMahon\u003c\/p\u003e  \u003cb\u003eStep-by-step solutions to improve patient interactions and increase your professional satisfaction\u003c\/b\u003e  \u003cp\u003eDrawing on the authors' wealth of experience in health care communications and backed up by solid research, \u003ci\u003eCommunicating with Today's Patient\u003c\/i\u003e is filled with proven techniques and time-tested strategies physicians and other clinicians can immediately put into action.\u003c\/p\u003e \u003cp\u003e\"Superbly practical. Each chapter contains pearls you can use today. Explores the important role poor communication plays in treatment failure. . . .Give[s] us practical ways to avoid misdiagnosis and improve compliance.\"\u003cbr\u003e —Kirk Strawn, M.D., director, Population Health Management, CIGNA HealthCare\u003c\/p\u003e \u003cp\u003e\"This book's concise, direct approach will enable physicians to communicate more effectively and efficiently with their patients-a must in today's managed care dominated healthcare environment.\"\u003cbr\u003e —Elizabeth M. Gallup, M.D., J.D., M.B.A., president, executive vice president, New Century Health, IPA\u003c\/p\u003e \u003cp\u003e\"Having spent the last thirty years defending physicians and hospitals in medical malpractice cases, I say without hesitation that this book is a 'must read' for today's overworked and overstressed physician.\"\u003cbr\u003e —Maurice J. Garvey, J.D., defense malpractice attorney\u003c\/p\u003e \u003cp\u003e\"This stimulating guide presents old and new ways of communicating with patients, essential learning and relearning for all practitioners.\"\u003cbr\u003e —John D. Stoeckle, M.D., primary care physician, Massachusetts General Hospital and professor emeritus, Harvard Medical School\u003c\/p\u003e \u003cp\u003e\"The only book that applies the medical model to communication techniques. . . .This book will help physicians, nurses, indeed, all clinicians, communicate more efficiently with patients-and with everyone else in their lives, too!\"\u003cbr\u003e —Margaret G. McMahon,[R.N. etc need this info] training manager, CIGNA University\u003c\/p\u003e \u003cp\u003e\"This handbook breaks through the friction and fog in so much health mis-communication. . . . The book gives us tools, good tips, and common sense. Desmond and Copeland don't waste your time, but alert you to listening skills, the vocal cues, the body language of the patient.\"\u003cbr\u003e —Brent Baker, dean and professor of communication, Boston University\u003c\/p\u003e \u003cp\u003e\"As a resource, this book can be used time and again for doctors who struggle with the many challenges that prevent connecting with a patient, and in turn impede the healing process.\"\u003cbr\u003e —Marilyn K. Yager, executive director, The Kenneth B. Schwartz Center\u003c\/p\u003e  \"This stimulating guide presents old and new ways of communicating with patients, essential learning and relearning for all practitioners.\"\u003cbr\u003e —John D. Stoeckle, M.D., primary care physician, Massachusetts General Hospital and professor emeritus, Harvard Medical School  \u003cp\u003e\"This book's concise, direct approach will enable physicians to communicate more effectively and efficiently with their patients-a must in today's managed care dominated healthcare environment.\"\u003cbr\u003e —Elizabeth M. Gallup, M.D., J.D., M.B.A., president, executive vice president, New Century Health, IPA\u003c\/p\u003e \u003cp\u003e\"Having spent the last thirty years defAnding physicians and hospitals in medical malpractice cases, I say without hesitation that this book is a 'must read' for today's overworked and overstressed physician.\"\u003cbr\u003e —Maurice J. Garvey, J.D., defense malpractice attorney\u003c\/p\u003e \u003cp\u003e\"Superbly practical. Each chapter contains pearls you can use today. Explores the important role poor communication plays in treatment failure. . . .Give[s] us practical ways to avoid misdiagnosis and improve compliance.\"\u003cbr\u003e —Kirk Strawn, M.D., director, Population Health Management, CIGNA HealthCare\u003c\/p\u003e \u003cp\u003e\"The only book that applies the medical model to communication techniques. . . .This book will help physicians, nurses, indeed, all clinicians, communicate more efficiently with patients-and with everyone else in their lives, too!\"\u003cbr\u003e —Margaret G. McMahon, training manager, CIGNA University\u003c\/p\u003e \u003cp\u003e\"This handbook breaks through the friction and fog in so much health mis-communication. . . . The book gives us tools, good tips, and common sense. Desmond and Copeland don't waste your time, but alert you to listening skills, the vocal cues, the body language of the patient.\"\u003cbr\u003e —Brent Baker, dean and professor of communication, Boston University\u003c\/p\u003e \u003cp\u003e\"As a resource, this book can be used time and again for doctors who struggle with the many challenges that prevent connecting with a patient, and in turn impede the healing process.\"\u003cbr\u003e —Marilyn K. Yager, executive director, The Kenneth B. Schwartz Center\u003c\/p\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47988951613669,"sku":"NP9780787947972","price":60.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780787947972.jpg?v=1761782182","url":"https:\/\/k12savings.com\/es\/products\/communicating-with-todays-patient-isbn-9780787947972","provider":"K12savings","version":"1.0","type":"link"}