{"product_id":"comebacks-at-work-using-conversation-to-master-confrontation-isbn-9780061771026","title":"Comebacks at Work: Using Conversation to Master Confrontation","description":"\u003cp\u003eA stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffingtonPost contributor and professor at the Marshall School of Business—arms readers with the tools they need to take control of conversations in the workplace. Comebacks at Work combines the best qualities of Deborah Tannen's \u003cem\u003eTalking from 9 to 5,\u003c\/em\u003e Kerry Patterson's \u003cem\u003eCrucial Conversations\u003c\/em\u003e, and Douglas Stone's \u003cem\u003eDifficult Conversations\u003c\/em\u003e, a perfect workplace guide to getting what you deserve.\u003c\/p\u003e | \u003cblockquote\u003e\u003cp\u003eThe workplace guide to putting \"I wish I'd said\" moments in the past\u003c\/p\u003e\u003c\/blockquote\u003e\u003cp\u003eEver wish that you could have a \"do over\" after a conversation at work? Do you often find yourself regretting what you've said to a coworker—or kicking yourself for not saying something better, stronger, or more precise? If so, you're like most people, and in \u003cem\u003eComebacks at Work\u003c\/em\u003e, management professor and consultant Kathleen Kelley Reardon, Ph.D., provides the tips and tools you need to know what to say—and how to say it better—next time.\u003c\/p\u003e\u003cp\u003eIn this compelling, entertaining book, Reardon argues that we are responsible for 75 percent of the way we're treated at work, and our success—or failure—at the workplace depends largely on how we handle ourselves in conversation with our colleagues. To break free of the stale scripts and expected actions that allow politically astute people to manipulate us, we must increase our conversational awareness and effectively employ what Reardon calls \"comebacks.\" \u003cem\u003eComebacks at Work\u003c\/em\u003e provides a game plan for doing so and explains:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eWhy some comebacks work, while others fall flat;\u003c\/li\u003e\n\u003cli\u003eWhy our mind goes blank when we are confronted, and how to overcome that response;\u003c\/li\u003e\n\u003cli\u003eHow to determine which comebacks work, and when to use them.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eEvery conversation is different, and while many situations are common, one set of comebacks isn't enough. Offering a personalized repertoire of comebacks and a plan for using them strategically as well as the skills you will need to package them for maximum effect, \u003cem\u003eComebacks at Work\u003c\/em\u003e will prepare you for any difficult conversation that comes your way.\u003c\/p\u003e | \u003cp\u003e“A lively, encouraging book, bound to banish \u003ci\u003el’esprit d’escalier\u003c\/i\u003e forever.” - \u003cb\u003e\u003ci\u003e—Publishers Weekly\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e","brand":"Harper Business","offers":[{"title":"Default Title","offer_id":44889175261413,"sku":"NP9780061771026","price":24.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780061771026.jpg?v=1730230682","url":"https:\/\/k12savings.com\/es\/products\/comebacks-at-work-using-conversation-to-master-confrontation-isbn-9780061771026","provider":"K12savings","version":"1.0","type":"link"}