{"product_id":"cfo-insights-isbn-9780470870860","title":"CFO Insights","description":"Many CFOs have led their companies to invest in ERP and shared services in order to create leaner, more global organization structures. Today, they seek more radical transformation through business process outsourcing (BPO). \u003ci\u003eCFO Insights\u003c\/i\u003e is a practical, comprehensive guide to this exciting, fast-growing field. It features expert advice from the CFOs of major companies worldwide, including BP, Procter \u0026amp; Gamble, Dell, and Exel. Step by step, it takes you through the stages of a successful outsourcing solution - from evaluating providers and contracting, through transition planning and risk management.  \u003cp\u003e“We have seen cost reductions every year for each of the 13 years of our outsourcing experience – now, finally, we are seeing the outsourcing market mature. The advancement of multi-client centers will create new value. As new low cost centers spring up around the world I want to have easy access to the opportunities.”\u003cbr\u003e —Ala n Eilles, CFO Downstream, BP\u003c\/p\u003e \u003cp\u003e“Outsourcing is not about sitting still. On the one hand, as CFO, you have to be in control, and have the right control mechanisms in place. On the other, this is an evolving relationship where both parties feel empowered and energized to make a real difference in the business.”\u003cbr\u003e —John Coghlan, Group Finance Director of Exel\u003c\/p\u003e \u003cp\u003e“My view of the CFO’s role is relatively simple: How do you add value? The CFO has to be in the forefront in understanding, at a strategic level, the relative economics of different parts of the business model – and vitally play a decisive role in deciding what should be insourced and what should be outsourced.”\u003cbr\u003e —Clayton Daley, CFO, Procter \u0026amp; Gamble\u003c\/p\u003e  Abbreviations.  \u003cp\u003e\u003cb\u003e1.\u003c\/b\u003e \u003cb\u003eThe Finance Outsourcing Landscape.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTransforming the finance function through outsourcing.\u003c\/p\u003e \u003cp\u003eThe impact of finance BPO on the corporate agenda.\u003c\/p\u003e \u003cp\u003eThe CFO and finance transformation.\u003c\/p\u003e \u003cp\u003eWhy move to shared services?\u003c\/p\u003e \u003cp\u003eOutsourcing: Who is doing what?\u003c\/p\u003e \u003cp\u003eCFO concerns.\u003c\/p\u003e \u003cp\u003eThe outsourcing promise.\u003c\/p\u003e \u003cp\u003eCFO insights.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2.\u003c\/b\u003e \u003cb\u003eCreating an Operating Model for High Performance.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChanging to a global business model based on brands and technology.\u003c\/p\u003e \u003cp\u003eWhat is a ‘high-performance’ company?\u003c\/p\u003e \u003cp\u003eDifferentiated operating models.\u003c\/p\u003e \u003cp\u003eInnovation in consumer goods and retail.\u003c\/p\u003e \u003cp\u003eCoping with major upheaval.\u003c\/p\u003e \u003cp\u003eThe pharmaceutical networked model.\u003c\/p\u003e \u003cp\u003eSo what do you outsource – and why?\u003c\/p\u003e \u003cp\u003eStrategies for change and innovation.\u003c\/p\u003e \u003cp\u003eCFO insights.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3.\u003c\/b\u003e \u003cb\u003eSuppliers: Options for Service Delivery.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eConsidering future business partners.\u003c\/p\u003e \u003cp\u003eTrends in business process outsourcing.\u003c\/p\u003e \u003cp\u003eHow far should you go with outsourcing?\u003c\/p\u003e \u003cp\u003eThe move to multisourcing.\u003c\/p\u003e \u003cp\u003eChoosing your supplier combination.\u003c\/p\u003e \u003cp\u003eShaping the outsourcing relationship.\u003c\/p\u003e \u003cp\u003ePlanning a delivery strategy.\u003c\/p\u003e \u003cp\u003eCFO insights.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4.\u003c\/b\u003e \u003cb\u003eScoping: Deciding What to Outsource.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDeveloping a high-performance finance function with superior alignment to the competitive imperatives of the business.\u003c\/p\u003e \u003cp\u003eWhere to cut the process.\u003c\/p\u003e \u003cp\u003ePurchase-to-pay.\u003c\/p\u003e \u003cp\u003eOrder-to-cash.\u003c\/p\u003e \u003cp\u003eCredit and receivables management.\u003c\/p\u003e \u003cp\u003eGeneral accounting, reporting, and decision support.\u003c\/p\u003e \u003cp\u003eThe integrated F\u0026amp;A outsource proposition.\u003c\/p\u003e \u003cp\u003eCFO insights.\u003c\/p\u003e \u003cp\u003e5 Global Sourcing of Service Delivery.\u003c\/p\u003e \u003cp\u003eMigrating to a global delivery network.\u003c\/p\u003e \u003cp\u003eThree ways to source globally.\u003c\/p\u003e \u003cp\u003eMapping the offshore landscape.\u003c\/p\u003e \u003cp\u003eUsing geography to mitigate risk.\u003c\/p\u003e \u003cp\u003eSourcing choices.\u003c\/p\u003e \u003cp\u003eOutsourcing due diligence.\u003c\/p\u003e \u003cp\u003eEmerging global shared service center networks.\u003c\/p\u003e \u003cp\u003eTechnology shapes the future.\u003c\/p\u003e \u003cp\u003eCFO insights.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6.\u003c\/b\u003e\u003cb\u003ePricing and Shaping Your Deal.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eShaping the deal for a co-sourcing.\u003c\/p\u003e \u003cp\u003ePulling the levers of shareholder value.\u003c\/p\u003e \u003cp\u003eShaping the contractual relationship.\u003c\/p\u003e \u003cp\u003ePricing options.\u003c\/p\u003e \u003cp\u003ePricing and contracting principles.\u003c\/p\u003e \u003cp\u003eTax considerations.\u003c\/p\u003e \u003cp\u003eThe negotiation lifecycle.\u003c\/p\u003e \u003cp\u003eCFO insights.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7.\u003c\/b\u003e \u003cb\u003eStakeholders: Achieving Buy-In.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eReaching stakeholders through open and honest communications.\u003c\/p\u003e \u003cp\u003eLead from the top: The CEO and CFO working together.\u003c\/p\u003e \u003cp\u003eYour new stakeholder: Your outsource partner.\u003c\/p\u003e \u003cp\u003eThird-party advisors.\u003c\/p\u003e \u003cp\u003eEmployees: Treating them with care and integrity.\u003c\/p\u003e \u003cp\u003eThe role of HR in outsourcing.\u003c\/p\u003e \u003cp\u003eCommunications strategy.\u003c\/p\u003e \u003cp\u003eCFO insights.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8.\u003c\/b\u003e \u003cb\u003eEnsuring a Successful Transition.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTransitioning to a European outsourced shared service center.\u003c\/p\u003e \u003cp\u003eTransition framework.\u003c\/p\u003e \u003cp\u003eTransition management.\u003c\/p\u003e \u003cp\u003eDetailed implementation planning.\u003c\/p\u003e \u003cp\u003ePeople strategy.\u003c\/p\u003e \u003cp\u003eCommunication strategies.\u003c\/p\u003e \u003cp\u003eLeading the transition.\u003c\/p\u003e \u003cp\u003eCFO insights.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9.\u003c\/b\u003e \u003cb\u003eReducing Risk with Outsourcing.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWeighing up risk and outsourcing.\u003c\/p\u003e \u003cp\u003eIdentifying the risks.\u003c\/p\u003e \u003cp\u003eWhat can go wrong in the contracting phase?\u003c\/p\u003e \u003cp\u003eSetting up the right governance structure and relationships.\u003c\/p\u003e \u003cp\u003eThe risks of going global.\u003c\/p\u003e \u003cp\u003eFinancial, legal, and tax risk.\u003c\/p\u003e \u003cp\u003eSarbanes-Oxley and European International Accounting Standards (IAS).\u003c\/p\u003e \u003cp\u003eCFO insights.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10.\u003c\/b\u003e \u003cb\u003eContinuous Improvement: Keeping the Deal Working.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBuilding on success over time.\u003c\/p\u003e \u003cp\u003eGetting things right from the start.\u003c\/p\u003e \u003cp\u003eMaking the commercials match the intent.\u003c\/p\u003e \u003cp\u003eOutsourcing is about relationships.\u003c\/p\u003e \u003cp\u003eKeep focusing on service management.\u003c\/p\u003e \u003cp\u003eIntegration and service management.\u003c\/p\u003e \u003cp\u003ePushing for continuous improvement.\u003c\/p\u003e \u003cp\u003eRefreshment through contract renewal.\u003c\/p\u003e \u003cp\u003eKeeping score.\u003c\/p\u003e \u003cp\u003eCFO insights.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11.\u003c\/b\u003e \u003cb\u003eFinance BPO – the Future.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInnovation insights.\u003c\/p\u003e \u003cp\u003eAccenture finance solutions: Worldwide interconnectivity.\u003c\/p\u003e \u003cp\u003eThe impact of next-generation technologies.\u003c\/p\u003e \u003cp\u003eFinance and performance mastery in the future.\u003c\/p\u003e \u003cp\u003eCFO insights.\u003c\/p\u003e \u003cp\u003eBiographies.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e “…offers a detailed strategic look…. A highly readable book, laden with case studies…compulsory reading for any business considering outsourcing…” (\u003ci\u003eFinancial Director\u003c\/i\u003e, July 2004) \u003cp\u003e“…a highly readable book, laden with case studies…compulsory reading for any business considering outsourcing…” (Financial Director, 1st July 2004)\u003c\/p\u003e \u003cp\u003e“…brings together frontline advice from the chief financial officers of a number of high-profile companies…” (Accounting Today, 23 August – 5th September 2004)\u003c\/p\u003e  \u003cb\u003eStewart Clements\u003c\/b\u003e is president of Accenture Finance Solutions (AFS), Accenture's finance and accounting outsourcing business. In this role he is responsible for the business strategy; development of Accenture's delivery centre network; finance- and outsourcing-focused assets and tools; and the management and development of organisational capabilities. He has more than 18 years experience in finance change programs and finance outsourcing. Mr. Clements is a Chartered Accountant and has a degree in Accountancy from Glasgow University. Based in London, he has been with Accenture for nearly 20 years.  \u003cp\u003e\u003cb\u003eMichael Donnellan\u003c\/b\u003e is a lead partner in Accenture's outsourcing and consulting business. He has more than 20 years' experience in the professional services industry. Mr. Donnellan has also worked extensively on the research, development and deployment of innovative operating models. An engineer by background, he has spent the last decade focusing on the new role of finance in the modern corporate enterprise. In 1997, he co-authored \u003ci\u003eCFO: Architect of the Corporation's Future,\u003c\/i\u003e which resulted in the adoption of new finance and accounting organisational models by numerous corporations around the world.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCedric Read\u003c\/b\u003e led the PricewaterhouseCoopers Finance Consulting Practice, where he was a finance strategy consultant for 25 years. During this time he advised hundreds of global CFOs, providing strategic consultancy to a range of large multinational companies including Unilever, Microsoft, Shell and GlaxoSmithKline. Through his company, CCR Partners, Mr. Read continues to develop his vision of finance's future. He is the lead author of three previous books: \u003ci\u003eCFO: Architect of the Corporation's Future\u003c\/i\u003e; \u003ci\u003eeCFO: Sustaining Value in the New Corporation\u003c\/i\u003e; and \u003ci\u003eCFO as Business Integrator\u003c\/i\u003e.\u003c\/p\u003e  Outsourcing is rapidly emerging as a new business imperative. The decision for most CFOs is no longer whether to outsource, but when - and how. This can be one of the most demanding challenges a company faces. How do leading corporations decide where to start and how far to go? How are major stakeholders likely to react? What should you look for in a service provider?  \u003cp\u003eA timely strategic guide to the fast-growing field of business process outsourcing (BPO), this book maps the outsourcing landscape fully and objectively. It explores the exciting opportunities that BPO offers for achieving:\u003c\/p\u003e \u003cul\u003e \u003cli\u003egreater operational efficiency and flexibility\u003c\/li\u003e \u003cli\u003eincreased control and transparency\u003c\/li\u003e \u003cli\u003emore accurate data and forecasting\u003c\/li\u003e \u003cli\u003eintegrated financial solutions\u003c\/li\u003e \u003cli\u003eimproved customer service\u003c\/li\u003e \u003cli\u003ehigh performance\u003c\/li\u003e \u003c\/ul\u003e Today, many leading-edge companies are using BPO not only to cut costs and improve efficiency, but as a path to enterprise-wide transformation. CFO Insights offers practical advice and strategies you can use to quickly harness this powerful tool to enhance your company's performance. The book features frontline CFO advice, original research, in-depth case studies, and best-practice data and analysis.  Alan Eilles \u003cbr\u003e CFO Downstream, BP \u003cbr\u003e \"We have seen cost reductions every year for each of the 13 years of our outsourcing experience - now, finally, we are seeing the outsourcing market mature. The advancement of multi-client centres will create new value. As new low cost centres spring up around the world I want to have easy access to the opportunities.\"  \u003cp\u003eJohn Coghlan\u003cbr\u003e Group Finance Director of Exel\u003cbr\u003e \"Outsourcing is not about sitting still. On the one hand, as CFO, you have to be in control, and have the right control mechanisms in place. On the other, this is an evolving relationship where both parties feel empowered and energized to make a real difference in the business.\"\u003c\/p\u003e \u003cp\u003eClayton Daley\u003cbr\u003e CFO, Procter \u0026amp; Gamble\u003cbr\u003e \"My view of the CFO's role is relatively simple: How do you add value? The CFO has to be in the forefront in understanding at a strategic level the relative economics of different parts of the business model - and vitally play a decisive role in deciding what should be insourced and what should be outsourced.\"\u003c\/p\u003e \u003cp\u003eIan Ailles, Group CFO\u003cbr\u003e Thomas Cook UK\u003cbr\u003e \"Our outsource contract started with a very wide scope and we have held to it; we only retain in finance our analytics and commercial advisory functions. We have the flexibility to change the services outsourced as our business changes direction and now have the ability to finance investment.\"\u003c\/p\u003e \u003cp\u003eMany CFOs have led their companies to invest in ERP and shared services in order to create leaner, more global organization structures. Today, they seek more radical transformation through business process outsourcing (BPO). CFO Insights is a practical, comprehensive guide to this exciting, fast-growing field. It features expert advice from the CFOs of major companies worldwide, including BP, Procter \u0026amp; Gamble, Dell, and Exel. Step by step, it takes you through the stages of a successful outsourcing solution - from evaluating providers and contracting, through transition planning and risk management.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47988899709157,"sku":"NP9780470870860","price":80.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470870860.jpg?v=1761781976","url":"https:\/\/k12savings.com\/es\/products\/cfo-insights-isbn-9780470870860","provider":"K12savings","version":"1.0","type":"link"}