{"product_id":"business-coaching-mentoring-for-dummies-isbn-9781119363927","title":"Business Coaching \u0026 Mentoring For Dummies","description":"\u003cp\u003e\u003cb\u003eShape the leadership of tomorrow\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eBusiness Coaching \u0026amp; Mentoring For Dummies\u003c\/i\u003e provides business owners and managers with the insight they need to successfully develop the next generation of leaders. Packed with business-led strategies, key concepts, and effective techniques, this book equips you with the skills to transform both yourself and your team. Whether you're coaching colleagues, employees, or offering your skills as a service, these techniques will help you build a productive relationship that leads to business success. The companion website also features eight bonus videos that will further your mastery by showing you what great coaching looks like in action. Navigate tricky situations and emotional minefields with ease; develop vision, values, and a mission; create a long-term plan—everything you need is here, with expert guidance every step of the way.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eUnderstand how mentoring benefits both sides of the relationship\u003c\/li\u003e \u003cli\u003eLearn key coaching techniques that develop leadership potential\u003c\/li\u003e \u003cli\u003eAdopt new tools that facilitate coaching and mentoring interactions\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThe modern workplace is a mix of generations, personalities, strengths, weaknesses, and quirks; great leadership can pull it all together toward a common goal, but who leads the leaders? Mentors and coaches fill this essential role, and this book shows you how to be one of the best. \u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction\u003c\/b\u003e\u003cb\u003e 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAbout This Book 1\u003c\/p\u003e \u003cp\u003eFoolish Assumptions 2\u003c\/p\u003e \u003cp\u003eIcons Used in This Book 3\u003c\/p\u003e \u003cp\u003eBeyond the Book 4\u003c\/p\u003e \u003cp\u003eWhere to Go from Here 4\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1: Getting Started with Business Coaching and Mentoring\u003c\/b\u003e\u003cb\u003e 5\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1: Navigating the World of Coaching and Mentoring\u003c\/b\u003e\u003cb\u003e 7\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSpotlighting the Business Benefits of Coaching and Mentoring 8\u003c\/p\u003e \u003cp\u003eDefining Coaching and Mentoring 9\u003c\/p\u003e \u003cp\u003eCoaching is the art of co-creation 9\u003c\/p\u003e \u003cp\u003eMentoring is the art of imparting wise counsel 11\u003c\/p\u003e \u003cp\u003eDistinguishing coaching and mentoring from therapy 11\u003c\/p\u003e \u003cp\u003eDistinguishing Business Coaching from Other Types of Coaching 14\u003c\/p\u003e \u003cp\u003eBusiness coaching requires an understanding of business 14\u003c\/p\u003e \u003cp\u003eCoaching leaders to be difference-makers 15\u003c\/p\u003e \u003cp\u003eEquipping Yourself to Help Other People in the Business Context 18\u003c\/p\u003e \u003cp\u003eChoosing a coach or mentor 20\u003c\/p\u003e \u003cp\u003eBecoming a business coach or mentor 21\u003c\/p\u003e \u003cp\u003eBeing on the Other Side as Coachee or Mentee 22\u003c\/p\u003e \u003cp\u003eUnderstanding Professional Requirements 23\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2: Making the Case for Coaching and Mentoring\u003c\/b\u003e\u003cb\u003e 27\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTaking the Role of Educator 28\u003c\/p\u003e \u003cp\u003eValuing Third-Party Observation in Business 29\u003c\/p\u003e \u003cp\u003eShowing that the coach’s perspective matters 29\u003c\/p\u003e \u003cp\u003eKnowing how perspective feeds into change 30\u003c\/p\u003e \u003cp\u003eUnderstanding construal-level theory 30\u003c\/p\u003e \u003cp\u003eLeading a client to the light-bulb moment 34\u003c\/p\u003e \u003cp\u003eIdentifying the Client’s Return on Investment 34\u003c\/p\u003e \u003cp\u003eSelling the benefits 35\u003c\/p\u003e \u003cp\u003eDoing a cost-benefits analysis 36\u003c\/p\u003e \u003cp\u003eMeasuring and monetizing 38\u003c\/p\u003e \u003cp\u003eMeasuring the hidden benefits clients can’t see 38\u003c\/p\u003e \u003cp\u003eInvesting now for a future return 40\u003c\/p\u003e \u003cp\u003eStretching the Budget 41\u003c\/p\u003e \u003cp\u003eAdding Value by Training Leaders in Coaching and Mentoring Skills 42\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3: Developing the Skills and Knowledge Base of a Coach and Mentor\u003c\/b\u003e\u003cb\u003e 45\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Differences between Coaching and Mentoring 46\u003c\/p\u003e \u003cp\u003eThe coaching skillset 46\u003c\/p\u003e \u003cp\u003eThe mentoring mind-set 47\u003c\/p\u003e \u003cp\u003eCoaching and Mentoring Skills 48\u003c\/p\u003e \u003cp\u003eBeing present for a session 48\u003c\/p\u003e \u003cp\u003eActive listening 48\u003c\/p\u003e \u003cp\u003eWhy coaching is rarely about the first issue in the conversation 49\u003c\/p\u003e \u003cp\u003eDoing your homework and developing relevant business knowledge 50\u003c\/p\u003e \u003cp\u003eStructuring a Client Session 52\u003c\/p\u003e \u003cp\u003eGetting into the right frame of mind 52\u003c\/p\u003e \u003cp\u003eContracting creates relationship clarity 52\u003c\/p\u003e \u003cp\u003eThe contracting session 53\u003c\/p\u003e \u003cp\u003eCreating the right environment 54\u003c\/p\u003e \u003cp\u003eKnowing your limitations 55\u003c\/p\u003e \u003cp\u003eUsing Models in Coaching and Mentoring 57\u003c\/p\u003e \u003cp\u003eThe CLEAR model 57\u003c\/p\u003e \u003cp\u003eSolution-focused coaching model 60\u003c\/p\u003e \u003cp\u003eA model for mentoring 61\u003c\/p\u003e \u003cp\u003eDeveloping flexibility in utilizing models and tools 64\u003c\/p\u003e \u003cp\u003eWorking in Particular Circumstances 64\u003c\/p\u003e \u003cp\u003eCoaching and mentoring via telephone, web, and email 64\u003c\/p\u003e \u003cp\u003eCross-cultural and multicultural work 67\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4: Assessing Clients’ Needs before Coaching\u003c\/b\u003e\u003cb\u003e 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCreating Programs to Deliver Coaching and Mentoring in Organizations 70\u003c\/p\u003e \u003cp\u003eFiguring out what the organization wants and what the organization needs 70\u003c\/p\u003e \u003cp\u003eWorking with talent management and succession planning 76\u003c\/p\u003e \u003cp\u003eSupporting coaches and mentors 77\u003c\/p\u003e \u003cp\u003eCoaching Wannabe Business Owners and Startups 78\u003c\/p\u003e \u003cp\u003eHelping startups see the value of coaching 78\u003c\/p\u003e \u003cp\u003eLooking at areas for focus 79\u003c\/p\u003e \u003cp\u003eGuiding the jack-of-all-trades and master of one 80\u003c\/p\u003e \u003cp\u003eHelping the Family-Owned Business Survive and Thrive 82\u003c\/p\u003e \u003cp\u003eKnowing where your support is most helpful 82\u003c\/p\u003e \u003cp\u003eEvolving the legacy 83\u003c\/p\u003e \u003cp\u003eKeeping business professional 84\u003c\/p\u003e \u003cp\u003eDeveloping “Intrapreneurs” within Organizations 85\u003c\/p\u003e \u003cp\u003eCreating the space to innovate 86\u003c\/p\u003e \u003cp\u003eTurning the catalyst of an idea into reality 87\u003c\/p\u003e \u003cp\u003eWorking with the Socially Oriented Business 88\u003c\/p\u003e \u003cp\u003eKnowing types and makeups 88\u003c\/p\u003e \u003cp\u003eIdentifying the challenges for the business 89\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2: Developing the Business Leader’s Mind-Set\u003c\/b\u003e\u003cb\u003e 91\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5: Managing the Inner World of Thoughts and Emotions \u003c\/b\u003e\u003cb\u003e93\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding How Humans Think 94\u003c\/p\u003e \u003cp\u003eWe are what we think 95\u003c\/p\u003e \u003cp\u003eWe become what we practice 96\u003c\/p\u003e \u003cp\u003eChoosing the Most Appropriate State in the Moment 97\u003c\/p\u003e \u003cp\u003eNoticing the effects of a negative emotional state 97\u003c\/p\u003e \u003cp\u003eLooking at the State Behavioral Model 99\u003c\/p\u003e \u003cp\u003eWorking with the four F’s of flight or fight 100\u003c\/p\u003e \u003cp\u003eKnowing that breathing is a better choice than not 102\u003c\/p\u003e \u003cp\u003eLooking downright depressed is a dismal choice 104\u003c\/p\u003e \u003cp\u003eIf things aren’t looking up, looking up helps 105\u003c\/p\u003e \u003cp\u003eChanging Internal Self-Talk 106\u003c\/p\u003e \u003cp\u003eUnderstanding that it’s not what you say, it’s the way you say it 107\u003c\/p\u003e \u003cp\u003eMaking the ridiculous sound ridiculous 109\u003c\/p\u003e \u003cp\u003eBeing kinder and nicer matters 110\u003c\/p\u003e \u003cp\u003eMaking Mind Pictures That Matter 111\u003c\/p\u003e \u003cp\u003eGetting distance from the situation 112\u003c\/p\u003e \u003cp\u003eFocusing on this not that 114\u003c\/p\u003e \u003cp\u003eChanging the Internal World by External Means 116\u003c\/p\u003e \u003cp\u003eIdentifying when therapy is the answer 116\u003c\/p\u003e \u003cp\u003eUsing mindfulness, meditation, and the mysterious to support business 118\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6: Helping Leaders Recognize Why “I Did It My Way” Isn’t the Best Epitaph \u003c\/b\u003e\u003cb\u003e121\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRecognizing That Inflexibility Sometimes Leads to Extinction 122\u003c\/p\u003e \u003cp\u003eKnowing that process and product innovation require adaptive leadership 123\u003c\/p\u003e \u003cp\u003eChecking risk appetite to temper or grow ambition 124\u003c\/p\u003e \u003cp\u003eBeing Willing to Ask for Help When Out of Your Depth 126\u003c\/p\u003e \u003cp\u003eDeploying the Right Thinking to the Right Problem 129\u003c\/p\u003e \u003cp\u003eThinking purposefully 130\u003c\/p\u003e \u003cp\u003eExercising your thinking 131\u003c\/p\u003e \u003cp\u003eSeeking certainty when ambiguity may create something wonderful 133\u003c\/p\u003e \u003cp\u003eDeveloping Alternative Perspectives 133\u003c\/p\u003e \u003cp\u003eConsidering leadership styles 133\u003c\/p\u003e \u003cp\u003eApplying leadership gifts in business 135\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7: Coaching Clients through Their Blind Spots\u003c\/b\u003e\u003cb\u003e 139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePreframing the Coaching Conversation 140\u003c\/p\u003e \u003cp\u003eBreaking Down Common Barriers 141\u003c\/p\u003e \u003cp\u003eWorking on willingness to learn 142\u003c\/p\u003e \u003cp\u003ePushing beyond the comfort zone 142\u003c\/p\u003e \u003cp\u003eIdentifying the enemies of learning 144\u003c\/p\u003e \u003cp\u003eDealing with Roles and Perceptions That Contribute to Blindness 146\u003c\/p\u003e \u003cp\u003eRepositioning the ego state 146\u003c\/p\u003e \u003cp\u003eGrounding eccentricity 149\u003c\/p\u003e \u003cp\u003eDistancing empathy 150\u003c\/p\u003e \u003cp\u003eDefusing Dramas That Impede Clear Vision 151\u003c\/p\u003e \u003cp\u003eMoving beyond reactive thinking 152\u003c\/p\u003e \u003cp\u003eGiving up the dramatic roles 153\u003c\/p\u003e \u003cp\u003eDealing with learned helplessness154\u003c\/p\u003e \u003cp\u003eFinding the meaning in fear 156\u003c\/p\u003e \u003cp\u003eShining a Light on Incongruency 158\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 3: Coaching and Mentoring to Get a Business on the Right Track \u003c\/b\u003e\u003cb\u003e161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8: Telling a Compelling Story in Business \u003c\/b\u003e\u003cb\u003e163\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding the Value of the Business Story 164\u003c\/p\u003e \u003cp\u003eRecognizing how a business conveys its story 164\u003c\/p\u003e \u003cp\u003eKnowing which stories a business tells 166\u003c\/p\u003e \u003cp\u003eSeeing who responds to stories 166\u003c\/p\u003e \u003cp\u003eHelping the Client Create the Basic Story 169\u003c\/p\u003e \u003cp\u003eGuiding the client through an exploratory exercise 169\u003c\/p\u003e \u003cp\u003eKnowing that “it’s the way you tell it” 170\u003c\/p\u003e \u003cp\u003eDistinguishing Fact from Opinion 174\u003c\/p\u003e \u003cp\u003eThinking in terms of maps of reality 175\u003c\/p\u003e \u003cp\u003eAsking good-quality questions 176\u003c\/p\u003e \u003cp\u003eWeeding out deletions, distortions, and generalizations 178\u003c\/p\u003e \u003cp\u003ePlaying master sleuth to separate opinion and reality 182\u003c\/p\u003e \u003cp\u003eGiving Feedback on the Business Story 184\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9: Helping Clients to Assess Their Own Businesses Objectively \u003c\/b\u003e\u003cb\u003e187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTesting the Foundations of the Business 188\u003c\/p\u003e \u003cp\u003eApplying Strategic Thinking 188\u003c\/p\u003e \u003cp\u003eMaking the Complicated Simple 192\u003c\/p\u003e \u003cp\u003eUsing a framework to walk around the business 192\u003c\/p\u003e \u003cp\u003eWorking in plain lens spectacles 193\u003c\/p\u003e \u003cp\u003eDetermining Where the Best Mentoring Work Begins and Ends 197\u003c\/p\u003e \u003cp\u003eDeveloping Trust and Honest Appraisal through Feedback 198\u003c\/p\u003e \u003cp\u003eEncouraging clients to be open to regular feedback 198\u003c\/p\u003e \u003cp\u003eUsing feedback to feed forward 199\u003c\/p\u003e \u003cp\u003eLearning from the Spectacular Success of Others 199\u003c\/p\u003e \u003cp\u003eMentoring inside a Small Organization 200\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10: Developing Vision, Mission, and Values \u003c\/b\u003e\u003cb\u003e203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAligning Who You Are with the Business You’re In 203\u003c\/p\u003e \u003cp\u003eRevealing What’s Really Important 204\u003c\/p\u003e \u003cp\u003eDefining the how and why of your business 204\u003c\/p\u003e \u003cp\u003eStopping your history from holding you back 206\u003c\/p\u003e \u003cp\u003eChecking your locus of control 206\u003c\/p\u003e \u003cp\u003eGetting clear on what you value and what you want 208\u003c\/p\u003e \u003cp\u003eHelping a Business Create Operating Values 211\u003c\/p\u003e \u003cp\u003eCoaching business leaders to identify values 212\u003c\/p\u003e \u003cp\u003eFleshing out values statements 214\u003c\/p\u003e \u003cp\u003eDesigning an Inspiring Vision with the Logical Levels Model 216\u003c\/p\u003e \u003cp\u003eIdentifying the six levels 217\u003c\/p\u003e \u003cp\u003eUsing the Logical Levels model 219\u003c\/p\u003e \u003cp\u003eReverse engineering the future 221\u003c\/p\u003e \u003cp\u003eCommunicating the Vision 222\u003c\/p\u003e \u003cp\u003eExamples of Mission and Vision Statements 222\u003c\/p\u003e \u003cp\u003eInternational Federation of the Red Cross 222\u003c\/p\u003e \u003cp\u003eFusion Optix 223\u003c\/p\u003e \u003cp\u003eJPMorgan Chase \u0026amp; Co 223\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11: Transforming Visions into Workable Plans \u003c\/b\u003e\u003cb\u003e225\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCreating a Plan Fit for Purpose 226\u003c\/p\u003e \u003cp\u003ePlanning mind-set rules 227\u003c\/p\u003e \u003cp\u003eExploring options 228\u003c\/p\u003e \u003cp\u003eRevealing what may stop or derail the plan 234\u003c\/p\u003e \u003cp\u003eGaining honest commitment and buy-in 237\u003c\/p\u003e \u003cp\u003ePinpointing when now is the right time 238\u003c\/p\u003e \u003cp\u003eResourcing the Plan 238\u003c\/p\u003e \u003cp\u003ePacking the luggage for the journey 239\u003c\/p\u003e \u003cp\u003eKnowing the route and moving in the right direction 242\u003c\/p\u003e \u003cp\u003eScheduling when to rest and refuel 243\u003c\/p\u003e \u003cp\u003eActioning and Reviewing the Plan 244\u003c\/p\u003e \u003cp\u003eGathering feedback and feeding forward 244\u003c\/p\u003e \u003cp\u003eChecking that the plan is on track 245\u003c\/p\u003e \u003cp\u003eKnowing when quitting is good 245\u003c\/p\u003e \u003cp\u003eAcknowledging a job well done 247\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12: Mentoring for Personal Success and Empowering Leadership\u003c\/b\u003e\u003cb\u003e 249\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBeing a Great Leadership Mentor 250\u003c\/p\u003e \u003cp\u003eChallenging the Delusions of What It Means to Be Successful 251\u003c\/p\u003e \u003cp\u003eSuccess and culture 252\u003c\/p\u003e \u003cp\u003eSuccess isn’t a destination 253\u003c\/p\u003e \u003cp\u003eExploring the True Nature of Success 253\u003c\/p\u003e \u003cp\u003eDealing with the “I Should” Traps of Success 255\u003c\/p\u003e \u003cp\u003eWhy look at limiting beliefs in mentoring? 256\u003c\/p\u003e \u003cp\u003eFinding a strategy for examining and eliminating limiting beliefs 258\u003c\/p\u003e \u003cp\u003eIdentifying the Common Qualities of Great Leaders 261\u003c\/p\u003e \u003cp\u003eLooking and behaving like a leader 262\u003c\/p\u003e \u003cp\u003eAdapting your style to create followers 264\u003c\/p\u003e \u003cp\u003eAllowing Others to Lead While You Follow 266\u003c\/p\u003e \u003cp\u003eEnabling leadership across generations 266\u003c\/p\u003e \u003cp\u003eMentoring Millennial leaders 267\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 4: Creating a Successful Business Identity with the Support of a Coach\u003c\/b\u003e\u003cb\u003e 269\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13: Developing the Brand of You\u003c\/b\u003e\u003cb\u003e 271\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEnter Personal Branding 271\u003c\/p\u003e \u003cp\u003eDefining How Brands Work When They Work Well 273\u003c\/p\u003e \u003cp\u003eBuilding a Brand on Purpose 275\u003c\/p\u003e \u003cp\u003eDefining your purpose 275\u003c\/p\u003e \u003cp\u003eKeeping the business intact and your values on track 277\u003c\/p\u003e \u003cp\u003eLooking in the Mirror of Self-Critique 279\u003c\/p\u003e \u003cp\u003eCultivating the qualities of brand excellence 280\u003c\/p\u003e \u003cp\u003eStepping into a brand-new you 281\u003c\/p\u003e \u003cp\u003ePresenting Yourself with Style and Substance 282\u003c\/p\u003e \u003cp\u003eRecognizing When Incongruence Strikes 283\u003c\/p\u003e \u003cp\u003eValuing What You Have to Offer 284\u003c\/p\u003e \u003cp\u003eRealizing your value 284\u003c\/p\u003e \u003cp\u003eFollowing a six-step model 286\u003c\/p\u003e \u003cp\u003ePositioning your brand 287\u003c\/p\u003e \u003cp\u003eAdjusting your financial thermostat 288\u003c\/p\u003e \u003cp\u003ePromoting Yourself with Shameless Humility 290\u003c\/p\u003e \u003cp\u003eLighting Up the Room When You Walk In, Not When You Walk Out 291\u003c\/p\u003e \u003cp\u003eLeaving a Legacy Footprint 292\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14: Developing Relationships at All Levels \u003c\/b\u003e\u003cb\u003e295\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEstablishing a Successful Relationship with Yourself 295\u003c\/p\u003e \u003cp\u003eEstablishing the Baseline 296\u003c\/p\u003e \u003cp\u003eStep 1: Gathering the personal map 296\u003c\/p\u003e \u003cp\u003eStep 2: Identifying high points and low points 297\u003c\/p\u003e \u003cp\u003eStep 3: Discovering desired improvement 298\u003c\/p\u003e \u003cp\u003eWorking on Yourself 298\u003c\/p\u003e \u003cp\u003eBeing authentic 299\u003c\/p\u003e \u003cp\u003eStaying in the game 299\u003c\/p\u003e \u003cp\u003eStarting strong and avoiding needy 300\u003c\/p\u003e \u003cp\u003eMaintaining Client Relationships 302\u003c\/p\u003e \u003cp\u003eChecking commitment and desire 303\u003c\/p\u003e \u003cp\u003eCase example of how to check for commitment to goals 303\u003c\/p\u003e \u003cp\u003eManaging Stakeholder and Sponsor Relationships 306\u003c\/p\u003e \u003cp\u003eManaging stakeholder relationships 306\u003c\/p\u003e \u003cp\u003eCommunicating in triangular situations 309\u003c\/p\u003e \u003cp\u003eSponsoring a coaching intervention 310\u003c\/p\u003e \u003cp\u003eBuilding Synergistic Collaboration 310\u003c\/p\u003e \u003cp\u003eCreating synergy and serial entrepreneurship 311\u003c\/p\u003e \u003cp\u003eGrowing wiser and creating value 311\u003c\/p\u003e \u003cp\u003eNetworking Is a Deposit in the Karmic Bank 312\u003c\/p\u003e \u003cp\u003eBuilding Trust and Rebuilding Broken Trust 315\u003c\/p\u003e \u003cp\u003eDeveloping trust at the level of the organization 315\u003c\/p\u003e \u003cp\u003eResolving conflict and avoiding mutually assured destruction 317\u003c\/p\u003e \u003cp\u003eHaving the Courage to Let Go 318\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15: Coaching to Help Business Engage, Inform, and Influence \u003c\/b\u003e\u003cb\u003e321\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding the Importance of Effective Communication 322\u003c\/p\u003e \u003cp\u003eCommunicating Quicker than the Speed of Conscious Thought 323\u003c\/p\u003e \u003cp\u003eUnderstanding Why People Say Yes 325\u003c\/p\u003e \u003cp\u003eIf You Have the Need to Influence, You Get to Do All the Work 327\u003c\/p\u003e \u003cp\u003eNavigating the Political Landscape 327\u003c\/p\u003e \u003cp\u003eEthically Influencing and Persuading for Results 330\u003c\/p\u003e \u003cp\u003eIt Takes Two to Influence 331\u003c\/p\u003e \u003cp\u003ePaying attention 331\u003c\/p\u003e \u003cp\u003eListening actively 332\u003c\/p\u003e \u003cp\u003eBuilding rapport 335\u003c\/p\u003e \u003cp\u003eChoosing words that could, should, might make a difference 340\u003c\/p\u003e \u003cp\u003eIf You Aren’t Getting the Desired Results, Change Your Communication 342\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 5: The Part of Tens \u003c\/b\u003e\u003cb\u003e347\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 16: Ten Online Resources to Boost Coaching and Mentoring Effectiveness\u003c\/b\u003e\u003cb\u003e 349\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSteve Crabb 349\u003c\/p\u003e \u003cp\u003eBusiness Reading Lists 350\u003c\/p\u003e \u003cp\u003eiTunes U 350\u003c\/p\u003e \u003cp\u003eYouTube 351\u003c\/p\u003e \u003cp\u003ePodcasts 352\u003c\/p\u003e \u003cp\u003eBlogs 352\u003c\/p\u003e \u003cp\u003eTED Talks 353\u003c\/p\u003e \u003cp\u003eTwitter 353\u003c\/p\u003e \u003cp\u003eFacebook 354\u003c\/p\u003e \u003cp\u003eVideos Tied to This Book 355\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 17: Ten Tips for Leaders Who Coach or Mentor People in Business \u003c\/b\u003e\u003cb\u003e357\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDevelop Talent in Those You Lead 358\u003c\/p\u003e \u003cp\u003eSell More than Tell 359\u003c\/p\u003e \u003cp\u003eName the Elephant before Eating It 360\u003c\/p\u003e \u003cp\u003eGet Good at Asking Questions 361\u003c\/p\u003e \u003cp\u003eSpeak in Specifics and Mind Your Language 361\u003c\/p\u003e \u003cp\u003eRecognize the Value of Slowing Down or Shutting Up 363\u003c\/p\u003e \u003cp\u003eAppreciate Differences to Be a Difference Maker 364\u003c\/p\u003e \u003cp\u003eCreate the Optimum Conditions to Coach at a Distance 364\u003c\/p\u003e \u003cp\u003eSupport Your People during Change 366\u003c\/p\u003e \u003cp\u003eEducate Yourself about the Business 367\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 18: Ten Tips for Business Leaders Hiring a Business Coach \u003c\/b\u003e\u003cb\u003e369\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBe Clear about Where You Want to End Up 370\u003c\/p\u003e \u003cp\u003eBe Willing to Be Wrong 370\u003c\/p\u003e \u003cp\u003eSeek Out a Different Point of View 371\u003c\/p\u003e \u003cp\u003eLay the Groundwork 371\u003c\/p\u003e \u003cp\u003eFocus on Substance over Style 371\u003c\/p\u003e \u003cp\u003eFind the Best Fit for Your Business 372\u003c\/p\u003e \u003cp\u003eGet Stakeholder Participation 373\u003c\/p\u003e \u003cp\u003eAvoid One-Size-Fits-All Coaching 373\u003c\/p\u003e \u003cp\u003eManage Your Expectations 374\u003c\/p\u003e \u003cp\u003eDot Your I’s and Cross Your T’s 374\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 19: Ten Questions to Keep a Business on Track\u003c\/b\u003e\u003cb\u003e 375\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Would We Create If Anything Was Possible? 376\u003c\/p\u003e \u003cp\u003eWhy Are We Doing This? 377\u003c\/p\u003e \u003cp\u003eWhat Would Richard Branson Do? 378\u003c\/p\u003e \u003cp\u003eWhat’s a Better Way? 378\u003c\/p\u003e \u003cp\u003eAre We Still the Right People to Be Doing This? 379\u003c\/p\u003e \u003cp\u003eAre We Busy Being Busy? 379\u003c\/p\u003e \u003cp\u003eWhat Can We Do to Optimize or Streamline? 380\u003c\/p\u003e \u003cp\u003eAre We Going in the Right Direction? 381\u003c\/p\u003e \u003cp\u003eWhat Do We Need to Stop Doing? 381\u003c\/p\u003e \u003cp\u003eAre We All Still on the Same Page? 382\u003c\/p\u003e \u003cp\u003eIndex 383\u003c\/p\u003e   \u003cp\u003e\u003cb\u003eMarie Taylor\u003c\/b\u003e worked across the spectrum of business in private and nonprofit organizations delivering a range of leadership training and behavioral training. \u003cb\u003eSteve Crabb\u003c\/b\u003e is a Licensed Master Trainer of NLP and a Master Transformative Coach who has helped to train and coach more than 30,000 people.    \u003c\/p\u003e\u003cul\u003e \u003cli\u003eTailor your own coaching and mentoring program\u003c\/li\u003e \u003cli\u003eTransform both yourself and your team\u003c\/li\u003e \u003cli\u003eGain tips and strategies with bonus online videos\u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003e\u003cb\u003eBuild morale and boost your bottom line\u003c\/b\u003e  \u003c\/p\u003e\u003cp\u003eLeaders exist in every generation—Baby Boomers, Generation X, and Millennials. With each generation comes something new and important to the workplace. This updated guide is filled with insight on key coaching concepts. It offers an impressive range of tools and techniques, supported by helpful companion videos, that help you transform both yourself and your team. Filled with insights on key coaching concepts, this guide will show business coaches and anyone in business how to radically improve their results.  \u003c\/p\u003e\u003cp\u003e\u003cb\u003eInside …\u003c\/b\u003e  \u003c\/p\u003e\u003cul\u003e \u003cli\u003eBe an effective mentor\u003c\/li\u003e \u003cli\u003eDevelop relationships\u003c\/li\u003e \u003cli\u003eEngage, inform, and influence\u003c\/li\u003e \u003cli\u003eBoost coaching effectiveness\u003c\/li\u003e \u003cli\u003eMentor any generation\u003c\/li\u003e \u003cli\u003eCreate loyal employees\u003c\/li\u003e \u003cli\u003eImprove efficiency and effectiveness\u003c\/li\u003e \u003c\/ul\u003e","brand":"For Dummies","offers":[{"title":"Default Title","offer_id":47988870316261,"sku":"NP9781119363927","price":26.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119363927.jpg?v=1761781853","url":"https:\/\/k12savings.com\/es\/products\/business-coaching-mentoring-for-dummies-isbn-9781119363927","provider":"K12savings","version":"1.0","type":"link"}