{"product_id":"best-practices-in-planning-and-performance-management-isbn-9780470539798","title":"Best Practices in Planning and Performance Management","description":"\u003cp\u003eA practical framework for effectively managing performance in today's complex, competitive and risky global markets\u003c\/p\u003e \u003cp\u003eThe \u003ci\u003eThird Edition\u003c\/i\u003e provides a complete framework for building best practice management processes for today's complex and uncertain world. Fully updated to reflect the events of the global economic crisis, this book provides further practical examples of companies that are successfully using the practices identified.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eUpdated for the implications of the global economic crisis on management practices\u003c\/li\u003e \u003cli\u003eCompletely rewritten section on \"What it Takes To Be An Effective Manager In An Uncertain World\u003c\/li\u003e \u003cli\u003eAdded examples and mini case studies throughout the book from companies such as Qualcomm, IBM, Dominos, Target, Toshiba and Facebook\u003c\/li\u003e \u003cli\u003eEstablishes new benchmarks for performance management process and practice\u003c\/li\u003e \u003cli\u003eFully updated to include recent events, new learnings, technologies and emerging best practices\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThis book includes serious rethinking of the way companies plan and manage performance-from the role of accounting to the skills needed to be an effective manager-including new technologies, techniques and real time management processes.\u003c\/p\u003e \u003cp\u003ePreface to the First Edition xi\u003c\/p\u003e \u003cp\u003ePreface to the Third Edition xiii\u003c\/p\u003e \u003cp\u003eAcknowledgments xv\u003c\/p\u003e \u003cp\u003eIntroduction 1\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART ONE WHY PERFORMANCE MANAGEMENT MATTERS\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Traditional Management Processes Are Obsolete 5\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBetter-Informed Customers 6\u003c\/p\u003e \u003cp\u003eChanging Market and Business Models 7\u003c\/p\u003e \u003cp\u003eStructural Change in the Economics of Business 10\u003c\/p\u003e \u003cp\u003eGlobalization 13\u003c\/p\u003e \u003cp\u003eRegulatory Revolution 13\u003c\/p\u003e \u003cp\u003eGrowth through Acquisition as the Normal Course of Business 15\u003c\/p\u003e \u003cp\u003eRedefining Asset Values 16\u003c\/p\u003e \u003cp\u003eChanging Delivery Channels 17\u003c\/p\u003e \u003cp\u003eCompressed Cycle Times 17\u003c\/p\u003e \u003cp\u003eVast New Information Sources 18\u003c\/p\u003e \u003cp\u003eTechnology and Systems 19\u003c\/p\u003e \u003cp\u003eNeed for a Burning Platform 22\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 What Is Performance Management? 24\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDefining Performance Management 24\u003c\/p\u003e \u003cp\u003eBest Practices Defined 27\u003c\/p\u003e \u003cp\u003eTypes of Best Practice 31\u003c\/p\u003e \u003cp\u003eApplying Best Practices 32\u003c\/p\u003e \u003cp\u003eBest Practice Adoption Is Now a Necessity 34\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Sizing the Opportunities 38\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBeyond Benchmarking 38\u003c\/p\u003e \u003cp\u003eDefining the Right Metrics 39\u003c\/p\u003e \u003cp\u003eConclusion 57\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART TWO BEST PRACTICES\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Using Best Practices to Drive Change 61\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Brief History 61\u003c\/p\u003e \u003cp\u003eFrom Battlefield to Boardroom 63\u003c\/p\u003e \u003cp\u003eComponents of a Best Practice Framework 65\u003c\/p\u003e \u003cp\u003eBest Practice Recipe 65\u003c\/p\u003e \u003cp\u003eSelecting the Right Best Practices 65\u003c\/p\u003e \u003cp\u003eGolden Rule of Best Practice Application 68\u003c\/p\u003e \u003cp\u003eTime to Sacrifice a Few Sacred Cows 69\u003c\/p\u003e \u003cp\u003eNo Silver Bullets 73\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Strategic Planning: Ideas That Drive Results 74\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDefining Strategy 76\u003c\/p\u003e \u003cp\u003eTypical Process 77\u003c\/p\u003e \u003cp\u003eStrategic Planning Best Practices 79\u003c\/p\u003e \u003cp\u003eCommunicate, Communicate, Communicate 92\u003c\/p\u003e \u003cp\u003eStrategic Planning Is a Collaborative Process 93\u003c\/p\u003e \u003cp\u003eCEO as Chief Strategist 93\u003c\/p\u003e \u003cp\u003eHard Side of Strategy 94\u003c\/p\u003e \u003cp\u003eAcid Test 106\u003c\/p\u003e \u003cp\u003eLessons for a Volatile World 106\u003c\/p\u003e \u003cp\u003eBest Practice Summary 106\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Tactical and Financial Planning: Translating Strategy into Action 109\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDefining Tactical and Financial Planning 109\u003c\/p\u003e \u003cp\u003eTypical Process 110\u003c\/p\u003e \u003cp\u003eTactical Planning Best Practices 111\u003c\/p\u003e \u003cp\u003eFinancial Planning Best Practices 126\u003c\/p\u003e \u003cp\u003eLessons for a Volatile World 137\u003c\/p\u003e \u003cp\u003eBest Practice Summary 138\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Management Reporting: From Information to Insight 140\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTypical Process 143\u003c\/p\u003e \u003cp\u003eManagement Reporting Best Practices 145\u003c\/p\u003e \u003cp\u003ePutting It All Together 166\u003c\/p\u003e \u003cp\u003eLessons for a Volatile World 168\u003c\/p\u003e \u003cp\u003eBest Practice Summary 168\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Forecasting: Pass the Crystal Ball 171\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTypical Process 172\u003c\/p\u003e \u003cp\u003eForecasting Best Practices 173\u003c\/p\u003e \u003cp\u003eUnderstand Variability 192\u003c\/p\u003e \u003cp\u003eLessons for a Volatile World 193\u003c\/p\u003e \u003cp\u003eBest Practice Summary 194\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Risk Management: Place Your Bets 196\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eNo Excuses 197\u003c\/p\u003e \u003cp\u003eGlobal Interdependence 198\u003c\/p\u003e \u003cp\u003eDeveloping an Effective Business Risk Management Capability 204\u003c\/p\u003e \u003cp\u003eRisk Mitigation Techniques 217\u003c\/p\u003e \u003cp\u003eLessons for a Volatile World 219\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Technology: Panacea or Pain? 221\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEvolution of Information Technology in Business 222\u003c\/p\u003e \u003cp\u003eWhy the Time for Convergence Is Right 224\u003c\/p\u003e \u003cp\u003eApplying Technology to Performance Management— Dawn of the Digital Manager 224\u003c\/p\u003e \u003cp\u003eBest Practices for Leveraging Technology 229\u003c\/p\u003e \u003cp\u003eLessons for a Volatile World 240\u003c\/p\u003e \u003cp\u003eBest Practice Summary 241\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART THREE MOVING FROM DATA TO DECISIONS\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Implementing Best Practices 245\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGetting Started 245\u003c\/p\u003e \u003cp\u003eMoving to Implementation 247\u003c\/p\u003e \u003cp\u003eUnderstand the Overall Strategic Goals and Objectives 248\u003c\/p\u003e \u003cp\u003eDefine the Critical Success Factors and Drivers 249\u003c\/p\u003e \u003cp\u003eDefine the Appropriate Performance Measures 251\u003c\/p\u003e \u003cp\u003eLink Measures to the Overall Strategy 253\u003c\/p\u003e \u003cp\u003eDefine the Reporting Dimensions 253\u003c\/p\u003e \u003cp\u003eDetail and Source the Performance Measures 253\u003c\/p\u003e \u003cp\u003eDesign the User Experience 255\u003c\/p\u003e \u003cp\u003eDesign and Build the Reporting Process 256\u003c\/p\u003e \u003cp\u003eIntegrate the Reporting and Planning Processes—Align Incentives 256\u003c\/p\u003e \u003cp\u003eDevelop the Required Skills 257\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Implementation Secrets 259\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearn from the Mistakes of Others 259\u003c\/p\u003e \u003cp\u003eEffect Change and Then Sustain It 261\u003c\/p\u003e \u003cp\u003eIt’s about Commitment and Execution 273\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Managing in an Uncertain World 274\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLeadership Qualities 275\u003c\/p\u003e \u003cp\u003eDon’t Underestimate the Impact of Leaders 281\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14 Looking to the Future 283\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFast, Flawless Execution Will Be the Distinguishing Characteristic of World-Class Companies 283\u003c\/p\u003e \u003cp\u003eGlobal Accounting and Reporting Standards Will Become a Reality 285\u003c\/p\u003e \u003cp\u003eThe Focus Will Shift from Buying Technology to Using It 286\u003c\/p\u003e \u003cp\u003eThe Annual Budget Will Die—and Few Tears Will Be Shed 287\u003c\/p\u003e \u003cp\u003eFinance Executives Will Require New Skills or New Jobs 288\u003c\/p\u003e \u003cp\u003eFinal Thoughts 288\u003c\/p\u003e \u003cp\u003eAbout the Author 291\u003c\/p\u003e \u003cp\u003eIndex 293\u003c\/p\u003e   \u003cp\u003e\u003cb\u003eDAVID A. J. AXSON\u003c\/b\u003e is President of the Sonax Group, a business advisory firm. He is a former head of corporate planning at Bank of America and was a cofounder of The Hackett Group, where he was the architect of the firm's market-leading benchmarks bank. He is a sought-after speaker and writer on best practices in planning and performance management reporting, and is widely regarded as a thought leader in the industry.    \u003c\/p\u003e\u003cp\u003e\u003cb\u003eBEST PRACTICES IN PLANNING AND PERFORMANCE MANAGEMENT\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eRADICALLY RETHINKING MANAGEMENT FOR A VOLATILE WORLD\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eThird Edition\u003c\/b\u003e \t \u003c\/p\u003e\u003cp\u003eThe housing bubble, the failures of Bear Stearns and Lehman Brothers, and the near-collapse of the global financial system made it abundantly clear that the management processes on which organizations have relied for more than fifty years are totally broken. Updating indispensable best practices and examining the lessons learned from the Great Recession, \u003ci\u003eBest Practices in Planning and Performance Management: Radically Rethinking Management for a Volatile World, Third Edition\u003c\/i\u003e is your road map for driving fundamental change in your organization. \t \u003c\/p\u003e\u003cp\u003eDavid Axson's innovative text helps you significantly upgrade your management practices to better meet the needs of today's increasingly complex and global markets. By providing a framework for identifying best practices in performance management, \u003ci\u003eBest Practices in Planning and Performance Management, Third Edition\u003c\/i\u003e defines clear action plans for successfully developing, implementing, and profiting from the strategic applications of key performance metrics. \t \u003c\/p\u003e\u003cp\u003ePart One makes the case for a radical change in the way managers manage performance, explaining why effective performance management is needed in today's fast-paced world, and providing a series of diagnostic tools and measures to help you size up the improvement opportunity. Now including \"Lessons for a Volatile World\" in each chapter, Part Two summarizes key lessons managers can take away from the events of 2007–2009 and describes the principal best practices for each element of the performance management process—strategic planning, tactical and financial planning, management reporting, forecasting, and risk management. Finally, Part Three provides insights into the steps required to design a best practice–inspired process that is right for your organization, as well as the critical success factors for implementation. \t \u003c\/p\u003e\u003cp\u003eThere is nothing like a good economic downturn to get companies to see that using performance management best practices is absolutely essential. Just in time, \u003ci\u003eBest Practices in Planning and Performance Management, Third Edition\u003c\/i\u003e is the proactive guide you need right now to help you consistently make and execute better decisions \u003ci\u003efaster\u003c\/i\u003e.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47988803993829,"sku":"NP9780470539798","price":65.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470539798.jpg?v=1761781653","url":"https:\/\/k12savings.com\/es\/products\/best-practices-in-planning-and-performance-management-isbn-9780470539798","provider":"K12savings","version":"1.0","type":"link"}