{"product_id":"all-hands-on-tech-isbn-9781394245901","title":"All Hands on Tech","description":"\u003cp\u003e\u003cb\u003eSupercharge your organization's capacity for innovation\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eThe greatest untapped asset in an enterprise today is the ingenuity of its people. Dive into a future of work where technology empowers everyone to be a creator and builder with \u003ci\u003eAll Hands on Tech: The Citizen Revolution in Business Technology.\u003c\/i\u003e This pivotal book offers a comprehensive look into the role of citizen developers—business domain experts who are driving IT-enabled innovation using technology previously reserved for professional technologists. Through case studies of citizens and citizen-enabled enterprises, the authors demonstrate how emerging technology bestows unprecedented power on these individuals and unprecedented value on the organizations that channel their efforts. They outline a transformative approach to citizen development that not only enhances companies' innovative capacity via the empowerment of domain experts, but also minimizes risk and liberates IT departments to pursue more strategic initiatives. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eAll Hands on Tech\u003c\/i\u003e describes a revolution in work—powered by technology becoming more human and humans becoming more comfortable with technology. This convergence provides a clear pathway for enterprises to leverage the on-the-ground experience and insight of all employees. The authors provide diverse examples of companies that have aligned the work of their citizen developers with wider organizational goals across citizen data science, automation, and development projects. These examples demonstrate why and how to commit to the citizen revolution in your organization. \u003c\/p\u003e\u003cp\u003eIn the book, you'll: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eDiscover the untapped potential of citizen developers to revolutionize business operations with technology democratization\u003c\/li\u003e \u003cli\u003eFind a practical framework for integrating citizen development into a broader corporate digital and data strategy, while controlling risk\u003c\/li\u003e \u003cli\u003eExplore a forward-thinking approach to redefining the roles of all hands in an enterprise, empowering them to turn ideas into applications, automations, and analytical\/AI models\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eFor business leaders, executives, managers, and IT professionals looking to harness the full potential of their front-line employees and redefine the landscape of IT work, \u003ci\u003eAll Hands on Tech\u003c\/i\u003e is a must-have resource. For business domain specialists and those eager to turn ideas into action, the citizen revolution democratizes information technology and empowers you to lead your organization towards a more innovative and efficient future. For subject matter experts, domain specialists, and those eager to put their ideas to work while also future-proofing their careers with invaluable skills, the citizen revolution ushers in an entirely new way of working. \u003c\/p\u003e\u003cp\u003ePreface xv\u003c\/p\u003e \u003cp\u003eIntroduction xxvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1 Background, History, and Context 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Why Citizen Development Is Inevitable 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Are Citizens? 4\u003c\/p\u003e \u003cp\u003eWhy Is Citizen Development Growing? 6\u003c\/p\u003e \u003cp\u003eThe Front Lines of Digitalization 9\u003c\/p\u003e \u003cp\u003eMonarchy, Federalism, or Anarchy? 12\u003c\/p\u003e \u003cp\u003eLike Seemingly Everything Else, Citizen Development Is Social 14\u003c\/p\u003e \u003cp\u003eMaking Citizen Development Safe and Effective 16\u003c\/p\u003e \u003cp\u003eGenerative AI and the Future of Citizen Development 18\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 A History of Citizen-Led Innovation 21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOutsiders and Insiders in Business Improvement 21\u003c\/p\u003e \u003cp\u003eThe Open Innovation\/Crowdsourcing Movement 23\u003c\/p\u003e \u003cp\u003eOpen Source in Software 25\u003c\/p\u003e \u003cp\u003eThe Maker Movement 26\u003c\/p\u003e \u003cp\u003eThe Growth of Citizen Science—Starting with Ornithology 28\u003c\/p\u003e \u003cp\u003eA Slow but Pronounced Shift 30\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 The Citizen Journey 33\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDiverse Journeys 33\u003c\/p\u003e \u003cp\u003eInitial Capabilities 34\u003c\/p\u003e \u003cp\u003eAutomation Comes Next 36\u003c\/p\u003e \u003cp\u003eThe Journey to More Sophisticated Analytics 36\u003c\/p\u003e \u003cp\u003eThe Citizen’s Career in a Large Organization—for a While 37\u003c\/p\u003e \u003cp\u003eCitizen Data Science in an Organization That Welcomes Them 40\u003c\/p\u003e \u003cp\u003eA More Dramatic Career Transformation 41\u003c\/p\u003e \u003cp\u003eThe Citizen as Rogue Agent 43\u003c\/p\u003e \u003cp\u003eThe Citizen as Entrepreneur 44\u003c\/p\u003e \u003cp\u003eA Citizen Data Science Startup 46\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2 Calling All Hands 49\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Citizen Development Using Low-Code\/ No-Code Tools 51\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow Did We Get Here? 53\u003c\/p\u003e \u003cp\u003eIt’s Not Just Citizens 53\u003c\/p\u003e \u003cp\u003eWhat Can an Organization Do with Low-Code\/ No-Code? 54\u003c\/p\u003e \u003cp\u003eCitizen\/Professional Collaboration and Fusion Teams 56\u003c\/p\u003e \u003cp\u003eGenerative AI as a No-Code Solution 58\u003c\/p\u003e \u003cp\u003eHow to Succeed with Low-Code\/No-Code 59\u003c\/p\u003e \u003cp\u003eManagement Challenges with Low-Code\/No-Code 60\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Citizen Automation 63\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCitizen Automator 64\u003c\/p\u003e \u003cp\u003eTypes of Work Well-Suited to Automation 64\u003c\/p\u003e \u003cp\u003eIntegrating Between Systems as Human APIs 65\u003c\/p\u003e \u003cp\u003ePerforming a Series of Tasks: Workflow 67\u003c\/p\u003e \u003cp\u003eMaking Decisions Based on Defined Rules 68\u003c\/p\u003e \u003cp\u003eThe Offices Where Automation Plays 69\u003c\/p\u003e \u003cp\u003eBack Office 69\u003c\/p\u003e \u003cp\u003eFront Office 69\u003c\/p\u003e \u003cp\u003eMiddle Office 70\u003c\/p\u003e \u003cp\u003eThe Origin Story of Broad Automation Adoption 70\u003c\/p\u003e \u003cp\u003eWho Is a Citizen Automator? 72\u003c\/p\u003e \u003cp\u003eWhere Does Citizen Automation Belong? 73\u003c\/p\u003e \u003cp\u003eWhat Is the Upside of Citizen Automation? 74\u003c\/p\u003e \u003cp\u003eIdea\/Execution Overlap 74\u003c\/p\u003e \u003cp\u003ePrototyping the Future State 75\u003c\/p\u003e \u003cp\u003eIncreased Speed 76\u003c\/p\u003e \u003cp\u003eEmployee Experience and Loyalty 77\u003c\/p\u003e \u003cp\u003eFostering Cross-Departmental Innovation 77\u003c\/p\u003e \u003cp\u003eWhat Can Go Wrong? 78\u003c\/p\u003e \u003cp\u003eOverhyped and Under-Delivered 78\u003c\/p\u003e \u003cp\u003ePaving Cow Paths 78\u003c\/p\u003e \u003cp\u003eTechnical Debt 79\u003c\/p\u003e \u003cp\u003eThe Future of Citizen Automation 80\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Citizen Data Science 81\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCitizen Data Analysis 82\u003c\/p\u003e \u003cp\u003eTrue Citizen Data Science 85\u003c\/p\u003e \u003cp\u003eWhat Is the Upside of True Citizen Data Science? 87\u003c\/p\u003e \u003cp\u003eWhat Kinds of People Become Citizen Data Scientists? 88\u003c\/p\u003e \u003cp\u003eWhat Can Go Wrong? 90\u003c\/p\u003e \u003cp\u003eWhat Kinds of Problems Should Citizen Data Scientists Take On? 92\u003c\/p\u003e \u003cp\u003eCitizen Data Science for Generative AI 93\u003c\/p\u003e \u003cp\u003eCitizen Data Science and Data Flow Automation 95\u003c\/p\u003e \u003cp\u003eHow Can Citizen Data Scientists Work in Data Science Teams? 96\u003c\/p\u003e \u003cp\u003eHow Will the Citizen Data Scientist Role Evolve Over Time? 98\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 The Skills and Personality of Citizens 101\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorkers of the Future, in the Future of Work 101\u003c\/p\u003e \u003cp\u003ePersonality Traits of a Citizen Developer 103\u003c\/p\u003e \u003cp\u003ePassion 103\u003c\/p\u003e \u003cp\u003eCuriosity and Willingness to Learn 104\u003c\/p\u003e \u003cp\u003ePerseverance and Grit 105\u003c\/p\u003e \u003cp\u003eCreativity and Innovation 106\u003c\/p\u003e \u003cp\u003eMindset 107\u003c\/p\u003e \u003cp\u003eEntrepreneurial Mindset 107\u003c\/p\u003e \u003cp\u003eComputational Mindset 108\u003c\/p\u003e \u003cp\u003eHybrid Mindset 109\u003c\/p\u003e \u003cp\u003eSkills of the Future 109\u003c\/p\u003e \u003cp\u003eSkills of Citizen Developers 110\u003c\/p\u003e \u003cp\u003eDomain-Specific Skills 111\u003c\/p\u003e \u003cp\u003eLiteracies 112\u003c\/p\u003e \u003cp\u003eData Literacy 112\u003c\/p\u003e \u003cp\u003eAnalytics Literacy 113\u003c\/p\u003e \u003cp\u003eDigital Literacy 115\u003c\/p\u003e \u003cp\u003eTechnical Skills 116\u003c\/p\u003e \u003cp\u003eHuman Relationship Skills 119\u003c\/p\u003e \u003cp\u003eCommunication and Collaboration Skills 120\u003c\/p\u003e \u003cp\u003ePolitical Skills 121\u003c\/p\u003e \u003cp\u003eThe Final Tally 121\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 The Citizen Champion: With and Without Air Cover 123\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eShell: High Air Cover 124\u003c\/p\u003e \u003cp\u003eDentsu and Tinuiti: Air Cover, but Citizen Focus When Ready 125\u003c\/p\u003e \u003cp\u003eArcadis: Growing Air Cover Over Time 126\u003c\/p\u003e \u003cp\u003eQuiet Growth in Citizen Development at Amtrak 128\u003c\/p\u003e \u003cp\u003eLessons from Citizen Development Champions 130\u003c\/p\u003e \u003cp\u003eThe Long-Term Fate of Citizen Development Champions 132\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 3 Getting to Work 133\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 The Citizen Tech Landscape 135\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInformation Technology Is Important—Duh! 136\u003c\/p\u003e \u003cp\u003eWhat Makes a Tool Citizen-Ready? 136\u003c\/p\u003e \u003cp\u003eThe Evolution of Programming Languages 137\u003c\/p\u003e \u003cp\u003eCurrent Citizen Tools and Platform Landscape 138\u003c\/p\u003e \u003cp\u003eLow-Code\/No-Code Application Platforms for Citizen Development 138\u003c\/p\u003e \u003cp\u003eCitizen Automation Technologies 139\u003c\/p\u003e \u003cp\u003eRobotic Process Automation for Execution 141\u003c\/p\u003e \u003cp\u003eIDP: Helping RPA See 142\u003c\/p\u003e \u003cp\u003eOther Tools in the Automation Stack 143\u003c\/p\u003e \u003cp\u003eCitizen Data Science Technologies 143\u003c\/p\u003e \u003cp\u003eNew Developments for Citizens in Business Intelligence 145\u003c\/p\u003e \u003cp\u003eThe Generative AI Era of Citizen Development 147\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Benefits of Citizen Development 151\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTargeting and Scaling Improvement Benefits 152\u003c\/p\u003e \u003cp\u003eInnovation and Experimentation Benefits 155\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 The Organizational Response to Citizen Technology 161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Two Stereotypical Positions 161\u003c\/p\u003e \u003cp\u003eBeyond the IT Resistance Stereotype 163\u003c\/p\u003e \u003cp\u003eAn Emerging Third Party 165\u003c\/p\u003e \u003cp\u003e“Governance” of Citizen Technologies 167\u003c\/p\u003e \u003cp\u003eCitizen Technology in Highly Regulated Businesses 170\u003c\/p\u003e \u003cp\u003ePutting It All Together: Balancing Risk and Reward 172\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 4 Setting Sail 175\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Preparing to Set Sail 177\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMaturity Models 178\u003c\/p\u003e \u003cp\u003eCitizen Development Maturity Model 178\u003c\/p\u003e \u003cp\u003eStage 0: Random Acts of Citizenry 179\u003c\/p\u003e \u003cp\u003eStage 1: Awareness 179\u003c\/p\u003e \u003cp\u003eStage 2: Acceptance and Focused Exploration 180\u003c\/p\u003e \u003cp\u003eStage 3: Formal Adoption 180\u003c\/p\u003e \u003cp\u003eStage 4: Industrialization 181\u003c\/p\u003e \u003cp\u003eStage 5: Absorption 181\u003c\/p\u003e \u003cp\u003eCast of Characters 182\u003c\/p\u003e \u003cp\u003eLeading Roles 182\u003c\/p\u003e \u003cp\u003eCitizen Developers 183\u003c\/p\u003e \u003cp\u003eCitizen Automators 183\u003c\/p\u003e \u003cp\u003eCitizen Data Scientists 184\u003c\/p\u003e \u003cp\u003eA Citizen by Any Other Name 184\u003c\/p\u003e \u003cp\u003eSupporting Roles 184\u003c\/p\u003e \u003cp\u003eCitizen Champion 184\u003c\/p\u003e \u003cp\u003eCitizen Coach 184\u003c\/p\u003e \u003cp\u003eCitizen Librarian 184\u003c\/p\u003e \u003cp\u003eStakeholders 185\u003c\/p\u003e \u003cp\u003eThe 4G Approach to Citizen-Readiness 186\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Genesis 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGenesis Fork 1: Submit or Just Commit 187\u003c\/p\u003e \u003cp\u003eSubmit, Then Commit 188\u003c\/p\u003e \u003cp\u003eCommit 189\u003c\/p\u003e \u003cp\u003eFork 2: Create or Orchestrate 190\u003c\/p\u003e \u003cp\u003eCreate Your Citizenry 191\u003c\/p\u003e \u003cp\u003eOrchestrate Your Citizenry 192\u003c\/p\u003e \u003cp\u003eFork 3: Revolution or Evolution 193\u003c\/p\u003e \u003cp\u003eRevolution 193\u003c\/p\u003e \u003cp\u003eEvolution 194\u003c\/p\u003e \u003cp\u003eStarting Strong with the Fundamentals 195\u003c\/p\u003e \u003cp\u003eBenefits 195\u003c\/p\u003e \u003cp\u003eTalent 197\u003c\/p\u003e \u003cp\u003eKey Performance Indicators 197\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 Governance 201\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFork 4: Tolerate Risk or Avoid Risk 202\u003c\/p\u003e \u003cp\u003eRisk Tolerance 202\u003c\/p\u003e \u003cp\u003eRisk Avoidance 203\u003c\/p\u003e \u003cp\u003eFork 5: Bottom Up vs. Top Down 204\u003c\/p\u003e \u003cp\u003eTop-Down Governance 204\u003c\/p\u003e \u003cp\u003eBottom-Up Governance 205\u003c\/p\u003e \u003cp\u003eFork 6: Centralize or Federate 206\u003c\/p\u003e \u003cp\u003eCentralized Governance 207\u003c\/p\u003e \u003cp\u003eFederated Governance 207\u003c\/p\u003e \u003cp\u003eEnabling a Successful Voyage 209\u003c\/p\u003e \u003cp\u003eRisks 209\u003c\/p\u003e \u003cp\u003eOrganizational Structure 211\u003c\/p\u003e \u003cp\u003eGovernance Models 212\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15 Guidance 215\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFork 7: Solo or in Teams 215\u003c\/p\u003e \u003cp\u003eGo Alone 215\u003c\/p\u003e \u003cp\u003eGo Together 216\u003c\/p\u003e \u003cp\u003eFork 8: Direct or Explore 217\u003c\/p\u003e \u003cp\u003eDirect Instruction 218\u003c\/p\u003e \u003cp\u003eProject-Based Learning 219\u003c\/p\u003e \u003cp\u003eNurturing the Crew 220\u003c\/p\u003e \u003cp\u003eTraining 220\u003c\/p\u003e \u003cp\u003eLevels of Citizen Certification 221\u003c\/p\u003e \u003cp\u003eCitizen Lite 224\u003c\/p\u003e \u003cp\u003eCommunity Building 224\u003c\/p\u003e \u003cp\u003eIdeation and Creativity 224\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 16 Guardrails 227\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFork 9: Stewards or Shields 228\u003c\/p\u003e \u003cp\u003eStewards 228\u003c\/p\u003e \u003cp\u003eShields 229\u003c\/p\u003e \u003cp\u003eFacilitating Best Behaviors 230\u003c\/p\u003e \u003cp\u003eHuman Guardrails 230\u003c\/p\u003e \u003cp\u003eAutomated Guardrails 231\u003c\/p\u003e \u003cp\u003eFinancial Guardrails 231\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 17 The Future of Citizen Development 235\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCitizen Development: Too Pervasive to Have a Name? 236\u003c\/p\u003e \u003cp\u003eThe Future of the IT Function and IT People 237\u003c\/p\u003e \u003cp\u003eCoaching and Assessing, Not Developing 238\u003c\/p\u003e \u003cp\u003eUltimate Fusion 239\u003c\/p\u003e \u003cp\u003eBroader Tech and Data Leadership 240\u003c\/p\u003e \u003cp\u003eThe Role of AI 241\u003c\/p\u003e \u003cp\u003eAppendix A Citizen-Ready Checklist 245\u003c\/p\u003e \u003cp\u003ePreparing to Set Sail 245\u003c\/p\u003e \u003cp\u003eGenesis 246\u003c\/p\u003e \u003cp\u003eGovernance 247\u003c\/p\u003e \u003cp\u003eGuidance 248\u003c\/p\u003e \u003cp\u003eGuardrails 250\u003c\/p\u003e \u003cp\u003eAppendix B Citizen Development Challenges Organizations Are Likely to Face 253\u003c\/p\u003e \u003cp\u003eAppendix C Additional Resources 255\u003c\/p\u003e \u003cp\u003eAcknowledgments 257\u003c\/p\u003e \u003cp\u003eAbout the Authors 259\u003c\/p\u003e \u003cp\u003eIndex 261\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eTHOMAS H. DAVENPORT\u003c\/b\u003e is Distinguished Professor at Babson College, the Bodily Centennial Professor of Analytics at the UVA Darden School of Business, a Fellow at the MIT Initiative on the Digital Economy, and Senior Advisor to Deloitte. He’s authored or co-authored 24 books, including \u003ci\u003eProcess Innovation, Working Knowledge, Competing on Analytics,\u003c\/i\u003e and \u003ci\u003eAll In on AI.\u003c\/i\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eIAN BARKIN\u003c\/b\u003e is a co-founder of 2B Ventures, an investment and advisory firm, and a serial entrepreneur in RPA and AI. He has an extensive background in BPO and digital operations. He co-authored the book \u003ci\u003eIntelligent Automation\u003c\/i\u003e and has multiple LinkedIn Learning courses on technology and business. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eCHASE DAVENPORT\u003c\/b\u003e is focused on the intersection of artificial intelligence and climate change. After many years as an AI researcher at Accenture, Chase founded the Ocean Beach Institute to bring intelligent technology to coastal climate issues.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eIn an era of easy-to-use AI, everyone can be a creator, coder, and data scientist. Are we ready?\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e“Citizen developers” are domain experts creating exciting and practical applications at work, thanks to a new generation of AI-powered low-code and no-code tools. In many companies, they are already unleashing tremendous value while freeing up IT resources for more complex projects. But how can firms take advantage of the abilities of these supercharged employees, while avoiding the risks posed? \u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eAll Hands on Tech: The AI-Powered Citizen Revolution,\u003c\/i\u003e a team of data and digital pioneers show how enterprises can enable citizen development without squashing enthusiasm with excessive oversight. You’ll learn from stories of successful creators across industries and job roles - all who have combined their passion, mindset, and expertise with a powerful set of tools that allow them to turn ideas into action. \u003c\/p\u003e\u003cp\u003eThe authors explore three distinct types of citizens shaping the world of work today - automators, developers, and data scientists. They showcase the skills, personality traits, and mindsets that set these employees apart. They also explore how to align the incentives of citizen developers with the broader goals of the organization. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eAll Hands on Tech\u003c\/i\u003e shares the successes of major initiatives, and sets out a clear hands-on framework for how to launch, scale, and safeguard citizen-powered innovation while highlighting key forks on the road to excellence. Perfect for every employee who knows there’s a better way. Perfect also for their managers, executives, and other business leaders seeking to unlock the full potential of frontline employees who understand the challenges that need to be solved. \u003ci\u003eAll Hands on Tech\u003c\/i\u003e will also prove essential for the hundreds of thousands of IT professionals whose day-to-day responsibilities will be redefined by the continuing democratization of IT work.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eHumans are becoming more technical, and technology is becoming more human. The world of work will never be the same.\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003ePraise for ALL HANDS ON TECH\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e“My research and consulting suggests that democratization of IT development is a powerful tool to help companies digitize their operations. This book is a great addition to the sparse literature on the citizen development topic.”\u003cbr\u003e \u003cb\u003e— MARCO IANSITI,\u003c\/b\u003e Harvard Business School Professor, Founder of Keystone.AI, and Author of \u003ci\u003eCompeting in the Age of AI\u003c\/i\u003e \u003c\/p\u003e\u003cp\u003e“The democratization of digital and data is a crucial trend that no company can afford to overlook. As developments in digital technology and AI continue to unfold, this trend will only gain further significance. \u003ci\u003eAll Hands on Tech\u003c\/i\u003e offers a comprehensive overview of the field, along with practical advice and valuable insights on how to leverage these exciting advancements.”\u003cbr\u003e \u003cb\u003e— NILS KAPPEYNE,\u003c\/b\u003e VP, Architecture \u0026amp; Data at Shell (formerly VP DIY Software Development at Shell) \u003c\/p\u003e\u003cp\u003e“There is much talk on how application development will be transformed with Generative AI—the no-code, low-code, and traditional coding communities are all abuzz with how the future will be disruptive. Organizations that engage many of their employees in digital transformation will be more successful than those that rely solely on the IT function to do everything. This book is a well-documented and well-grounded guide to enabling digital transformation with ‘citizen development.’ If you want that broad engagement by ‘citizens’—and you should—this book is an effective guide.”\u003cbr\u003e \u003cb\u003e— USAMA FAYYAD,\u003c\/b\u003e Executive Director, Institute for Experiential AI, Chairman \u0026amp; Founder of Open Insights \u003c\/p\u003e\u003cp\u003e“There is no doubt that AI is democratizing how we build applications, automations, and models. This book is an effective guide to how to achieve that democratization while minimizing risk and maximizing value to the organization.”\u003cbr\u003e \u003cb\u003e—NITIN MITTAL,\u003c\/b\u003e Deloitte Global AI Leader, Co-Author of \u003ci\u003eAll in on AI\u003c\/i\u003e \u003c\/p\u003e\u003cp\u003e“Workers are rapidly becoming AI-ready. Employers must rise to the moment and become citizen-ready. This invaluable book explores real-word examples, and describes how to equip ‘all hands’ to turn ideas into innovation. It’s a must-read for citizens and enterprises alike!”\u003cbr\u003e \u003cb\u003e— PASCAL BORNET,\u003c\/b\u003e Intelligent Automation Influencer, Author of \u003ci\u003eIntelligent Automation\u003c\/i\u003e and \u003ci\u003eIRREPLACEABLE\u003c\/i\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47988714537189,"sku":"NP9781394245901","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781394245901.jpg?v=1761781301","url":"https:\/\/k12savings.com\/es\/products\/all-hands-on-tech-isbn-9781394245901","provider":"K12savings","version":"1.0","type":"link"}