{"product_id":"achieving-quality-through-continual-improvement-isbn-9780471092209","title":"Achieving Quality Through Continual Improvement","description":"Take a look at the cover of this book, particularly the two images you see there. One image is of electronic components, which makes sense-quality management has been an important tool in the electronics industry for some time now. The other image however is a little more surprising. What does a short-order cook have to do with quality? The answer is simple-quality is needed everywhere, from high-tech manufacturing to pancakes. In fact, quality management is vital to the production of just about any goods, services, or information products you can imagine. This book is all about quality-how to achieve it, how to measure it, how to maintain it. In it, you'll explore all aspects of quality, from quality of goods and services to the processes that are necessary to achieve quality. Plus, this book will show you quality management in action. A series of real-life cases illustrate how theory hits the workplace, including:\u003cbr\u003e * The Pancake Dilemma, in which you are asked to determine a pancake quality improvement plan\u003cbr\u003e * Acme Electronics, in which you are asked to critique their new quality programs, and list some specific steps to take to improve them.Qualität ist kein Zufall! Die Autoren dieses Buches stellen Ihnen statistische und \"nichtstatistische\" Problemlösungshilfen vor und zeigen, welche Techniken zur gemeinsamen Lösung von Problemen im Team besonders effektiv sind. Anschaulich wird vermittelt, daß der Erfolg solcher Maßnahmen entscheidend von der Wechselbeziehung zwischen Management und Angestellten abhängt. Ein in sich geschlossenes, logisch aufgebautes Werk.  Introduction to Quality.\u003cbr\u003e \u003cbr\u003e History of the Quality Movement.\u003cbr\u003e \u003cbr\u003e The Value of Implementing Quality.\u003cbr\u003e \u003cbr\u003e People and Quality.\u003cbr\u003e \u003cbr\u003e Products, Processes, and Quality.\u003cbr\u003e \u003cbr\u003e Exploring the Meaning of Quality.\u003cbr\u003e \u003cbr\u003e A PROCESS VIEW OF QUALITY.\u003cbr\u003e \u003cbr\u003e The Production Process.\u003cbr\u003e \u003cbr\u003e Creating a Production Process.\u003cbr\u003e \u003cbr\u003e The Specification Process.\u003cbr\u003e \u003cbr\u003e The Design Process.\u003cbr\u003e \u003cbr\u003e The Create Process.\u003cbr\u003e \u003cbr\u003e The Examine Process.\u003cbr\u003e \u003cbr\u003e MANAGEMENT ISSUES IN ACHIEVING QUALITY.\u003cbr\u003e \u003cbr\u003e The Quality System.\u003cbr\u003e \u003cbr\u003e Establishing a Culture for Quality.\u003cbr\u003e \u003cbr\u003e Managing Quality.\u003cbr\u003e \u003cbr\u003e Quality and People Management.\u003cbr\u003e \u003cbr\u003e STABILIZING QUALITY.\u003cbr\u003e \u003cbr\u003e Stabilizing the Quality System.\u003cbr\u003e \u003cbr\u003e Managing by Facts: Data Gathering and Data Classification.\u003cbr\u003e \u003cbr\u003e Data Analysis and Data Presentation.\u003cbr\u003e \u003cbr\u003e Statistical Techniques for Achieving Quality.\u003cbr\u003e \u003cbr\u003e IMPROVING QUALITY.\u003cbr\u003e \u003cbr\u003e Quality Improvement.\u003cbr\u003e \u003cbr\u003e Quality Improvement Initiatives.\u003cbr\u003e \u003cbr\u003e Quality Innovation.\u003cbr\u003e \u003cbr\u003e CONCLUSION.\u003cbr\u003e \u003cbr\u003e Optimism for the Future: Quality Awards and Success Stories.\u003cbr\u003e \u003cbr\u003e Appendix.\u003cbr\u003e \u003cbr\u003e Index.  \u003cp\u003eClaude Burrill and Johannes Ledolter are the authors of Achieving Quality Through Continual Improvement, published by Wiley.   Take a look at the cover of this book, particularly the two images you see there. One image is of electronic components, which makes sense-quality management has been an important tool in the electronics industry for some time now. The other image however is a little more surprising. What does a short-order cook have to do with quality? The answer is simple-quality is needed everywhere, from high-tech manufacturing to pancakes. In fact, quality management is vital to the production of just about any goods, services, or information products you can imagine. This book is all about quality-how to achieve it, how to measure it, how to maintain it. In it, you'll explore all aspects of quality, from quality of goods and services to the processes that are necessary to achieve quality. Plus, this book will show you quality management in action. A series of real-life cases illustrate how theory hits the workplace, including:\u003cbr\u003e * The Pancake Dilemma, in which you are asked to determine a pancake quality improvement plan\u003cbr\u003e * Acme Electronics, in which you are asked to critique their new quality programs, and list some specific steps to take to improve them.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47988655358181,"sku":"NP9780471092209","price":219.5,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780471092209.jpg?v=1761781138","url":"https:\/\/k12savings.com\/es\/products\/achieving-quality-through-continual-improvement-isbn-9780471092209","provider":"K12savings","version":"1.0","type":"link"}