{"product_id":"a-guide-to-success-for-technical-managers-isbn-9780470437766","title":"A Guide to Success for Technical Managers","description":"\u003ci\u003eSupervisory Skills for the Technical Manager: A Guide to Success\u003c\/i\u003e focuses exclusively on the dynamics of being a technical manager such as a scientist, programmer, or engineer. An R\u0026amp;D environment demands modified management techniques and this book explores how to do so.   \u003cp\u003eDrawing of years of experience to provide technical managers with various tools and ways to apply them in supervisory situation, this essential title includes exercises, templates and checklists to accelerate their uses and applications on the job.  In addition, case studies are included throughout to thoroughly explain and explore the concepts discussed.\u003c\/p\u003e \u003cp\u003eKey topics include handing the transition to supervising others in research and development, the characteristics needed to motivate personnel in a R\u0026amp;D environment as compared to other areas of business are detailed.  The pitfalls and challenges of managing technical personnel, how delegating can build an effective team that can produce superior results, and how to monitor the work of previously independent personnel are also discussed.\u003c\/p\u003e \u003cp\u003ePREFACE xi\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 1 TIPS ON TRANSITIONS FOR TECHNICAL MANAGERS 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTransition Situations 1\u003c\/p\u003e \u003cp\u003eManager or Scientist? An Attribute Inventory 6\u003c\/p\u003e \u003cp\u003eManager–Scientist Inventory Score Sheet 10\u003c\/p\u003e \u003cp\u003eInterpretation 12\u003c\/p\u003e \u003cp\u003eQuestions to Ask Yourself 12\u003c\/p\u003e \u003cp\u003eTransition Situations—Solutions 13\u003c\/p\u003e \u003cp\u003eReferences 14\u003c\/p\u003e \u003cp\u003eBibliography 14\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 2 ADVICE ON CREATING A MOTIVATING CLIMATE 17\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMotivation Situation 17\u003c\/p\u003e \u003cp\u003eWhat Motivates You? 18\u003c\/p\u003e \u003cp\u003eWhy Is Motivation Important? 21\u003c\/p\u003e \u003cp\u003eDiagnosing Motivation 22\u003c\/p\u003e \u003cp\u003eApplying Theories about Motivation 22\u003c\/p\u003e \u003cp\u003eMotivation Situation—Solution 28\u003c\/p\u003e \u003cp\u003eReferences 29\u003c\/p\u003e \u003cp\u003eBibliography 29\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 3 HINTS TO INCREASE INTERPERSONAL EFFECTIVENESS 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInterpersonal Effectiveness—My Story 31\u003c\/p\u003e \u003cp\u003eThe Myers–Briggs Type Indicator 32\u003c\/p\u003e \u003cp\u003eUsing Type Effectively 34\u003c\/p\u003e \u003cp\u003eApplying Characteristics of Type 39\u003c\/p\u003e \u003cp\u003eRole of Emotions and Trust 43\u003c\/p\u003e \u003cp\u003eReferences 46\u003c\/p\u003e \u003cp\u003eBibliography 46\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 4 CLUES ABOUT COMMUNICATION PITFALLS AND STRATEGIES 49\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCommunication Situation 49\u003c\/p\u003e \u003cp\u003eCommunication Patterns and Factors 50\u003c\/p\u003e \u003cp\u003eThe AIDR Technique 55\u003c\/p\u003e \u003cp\u003eFocusing on Others—A Development Experiment 56\u003c\/p\u003e \u003cp\u003eAsk Questions 57\u003c\/p\u003e \u003cp\u003eChallenge Assumptions 58\u003c\/p\u003e \u003cp\u003eEmail 58\u003c\/p\u003e \u003cp\u003eEmail Guide 59\u003c\/p\u003e \u003cp\u003eApplying the MBTI 60\u003c\/p\u003e \u003cp\u003ePlanning a Personal Communication Strategy 63\u003c\/p\u003e \u003cp\u003eCommunication Situation—Suggestions 64\u003c\/p\u003e \u003cp\u003eReferences 64\u003c\/p\u003e \u003cp\u003eBibliography 65\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 5 SECRETS TO MANAGING PERFORMANCE 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePerformance Situation 67\u003c\/p\u003e \u003cp\u003eSetting Expectations and Goals 68\u003c\/p\u003e \u003cp\u003eConsider Personal Styles—Both Yours and Your Employee’s 71\u003c\/p\u003e \u003cp\u003eManaging Performance 74\u003c\/p\u003e \u003cp\u003ePerformance Problem Solving 76\u003c\/p\u003e \u003cp\u003eDealing with Performance Issues 76\u003c\/p\u003e \u003cp\u003eManaging a Performance Issue 77\u003c\/p\u003e \u003cp\u003eDistinguishing between Observations and Conclusions 78\u003c\/p\u003e \u003cp\u003ePerformance Conversation Checklist 80\u003c\/p\u003e \u003cp\u003eTackling Recurring Problems 81\u003c\/p\u003e \u003cp\u003ePerformance Issue Linked to Technical Problems 81\u003c\/p\u003e \u003cp\u003eManaging Managers 83\u003c\/p\u003e \u003cp\u003eSuggested Answers for Distinguishing between Observations and Conclusions 86\u003c\/p\u003e \u003cp\u003eReferences 87\u003c\/p\u003e \u003cp\u003eBibliography 87\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 6 INCREASING EFFECTIVENESS THROUGH DELEGATION 89\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDelegation Situation 89\u003c\/p\u003e \u003cp\u003eDelegation Choices 90\u003c\/p\u003e \u003cp\u003eDelegation Benefits 91\u003c\/p\u003e \u003cp\u003eDelegation Analysis 93\u003c\/p\u003e \u003cp\u003eDelegation Profile 95\u003c\/p\u003e \u003cp\u003ePlanning for Delegation 96\u003c\/p\u003e \u003cp\u003eStyles of Delegation 97\u003c\/p\u003e \u003cp\u003eRelation of U\/E to Delegation Style 101\u003c\/p\u003e \u003cp\u003eDelegation Checklist 102\u003c\/p\u003e \u003cp\u003eDelegation Using Type 104\u003c\/p\u003e \u003cp\u003eTemperaments 107\u003c\/p\u003e \u003cp\u003eApplying New Concepts and Skills 108\u003c\/p\u003e \u003cp\u003eDelegation Situation—Solution 109\u003c\/p\u003e \u003cp\u003eDelegation Choices—Suggestions 109\u003c\/p\u003e \u003cp\u003eReferences 110\u003c\/p\u003e \u003cp\u003eBibliography 110\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 7 POINTS FOR SUCCEEDING AS A COACH 113\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCoaching Success 113\u003c\/p\u003e \u003cp\u003eBuilding Connections 114\u003c\/p\u003e \u003cp\u003eHow Do Star Performers Network? 115\u003c\/p\u003e \u003cp\u003eGroup Social Networks 115\u003c\/p\u003e \u003cp\u003eChallenging the Status Quo 117\u003c\/p\u003e \u003cp\u003eLooking Forward 121\u003c\/p\u003e \u003cp\u003eSuggestions for Development Activities 122\u003c\/p\u003e \u003cp\u003eCoaching Success—Solution 131\u003c\/p\u003e \u003cp\u003eReferences 132\u003c\/p\u003e \u003cp\u003eBibliography 132\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 8 TECHNIQUES TO MANAGE GROUPS, TEAMS, AND MEETINGS 135\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFacilitation Situation 135\u003c\/p\u003e \u003cp\u003eBuilding Collaboration 136\u003c\/p\u003e \u003cp\u003eRole Clarification Activity 137\u003c\/p\u003e \u003cp\u003eGoal Clarification Activity 138\u003c\/p\u003e \u003cp\u003eGroup Operating Principles or Norms 138\u003c\/p\u003e \u003cp\u003eIncreasing Meeting Effectiveness 139\u003c\/p\u003e \u003cp\u003eIndividual Autonomy versus Group Interdependence 140\u003c\/p\u003e \u003cp\u003eDecision Making 142\u003c\/p\u003e \u003cp\u003eMeeting Management Techniques 143\u003c\/p\u003e \u003cp\u003eApplication: Your Own Meeting 147\u003c\/p\u003e \u003cp\u003eFacilitation Situation—Suggestions 149\u003c\/p\u003e \u003cp\u003eReferences 150\u003c\/p\u003e \u003cp\u003eBibliography 151\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 9 CLUES TO FOSTER CREATIVITY AND INNOVATION 153\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSam’s Dilemma 153\u003c\/p\u003e \u003cp\u003eSocial and Educational Input on Creativity 154\u003c\/p\u003e \u003cp\u003eRaising the Bar for Creativity and Innovation 155\u003c\/p\u003e \u003cp\u003eDefinitions: Creativity and Innovation 156\u003c\/p\u003e \u003cp\u003eSam’s Dilemma—Resolved 166\u003c\/p\u003e \u003cp\u003eReferences 167\u003c\/p\u003e \u003cp\u003eBibliography 168\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 10 POINTERS ON MANAGING PROJECTS AND DECISIONS 171\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProject Support 171\u003c\/p\u003e \u003cp\u003eSo, What Can You Do? 173\u003c\/p\u003e \u003cp\u003eLearn the Basics of Project Management 173\u003c\/p\u003e \u003cp\u003eUnderstand and Take Advantage of Different Approaches to Project Planning 173\u003c\/p\u003e \u003cp\u003eChallenge What Does Not Make Sense 175\u003c\/p\u003e \u003cp\u003eConsider the Difference between Risk and Uncertainty 175\u003c\/p\u003e \u003cp\u003eLook for Ways to Improve Communication in Your Project 176\u003c\/p\u003e \u003cp\u003eAvoid Going for the Big Bang—Prioritize and Proceed Incrementally 177\u003c\/p\u003e \u003cp\u003eBe Assertive and Work to Kill a Project That Should Die 180\u003c\/p\u003e \u003cp\u003eUse Consensus Wisely and Make Timely Decisions 181\u003c\/p\u003e \u003cp\u003eProject Support—Suggestions 186\u003c\/p\u003e \u003cp\u003eReferences 187\u003c\/p\u003e \u003cp\u003eBibliography 188\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 11 SUGGESTIONS FOR MANAGING UP 191\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManaging Up Stories 191\u003c\/p\u003e \u003cp\u003eBuild Your Relationship 193\u003c\/p\u003e \u003cp\u003eManage Communication 194\u003c\/p\u003e \u003cp\u003eGuidelines to Approach Your Boss 197\u003c\/p\u003e \u003cp\u003eGuidelines for Receiving Feedback 198\u003c\/p\u003e \u003cp\u003eManaging Up Stories—Resolved 201\u003c\/p\u003e \u003cp\u003eReferences 203\u003c\/p\u003e \u003cp\u003eBibliography 204\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 12 LET’S USE IT RIGHT: A SUMMARY OF SUGGESTED APPROACHES 205\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eReferences 215\u003c\/p\u003e \u003cp\u003eFIFTY-TWO-WEEK LEADERSHIP JOURNAL 217\u003c\/p\u003e \u003cp\u003eINDEX 315\u003c\/p\u003e  \u003cb\u003eElizabeth Treher\u003c\/b\u003e, PhD, has held technical leader roles in industry, government, and academia and has more than seventy publications and patents, including two books: \u003ci\u003eThe Pharmaceutical Business\u003c\/i\u003e and \u003ci\u003eStrategic Partnering\u003c\/i\u003e. For the last twenty years, as CEO of The Learning Key, she has consulted with technology-based companies to develop curricula to build managerial and project leadership skills.  \u003cp\u003e\u003cb\u003eDavid Piltz\u003c\/b\u003e has over fifteen years' experience in training managers and supervisors, both technical and non-technical. David has developed and designed over seventy-five modules on communication, management and supervision, facilitation, and delegation. He has also worked with numerous managers and executives on increasing their supervisory effectiveness.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSteven Jacobs\u003c\/b\u003e is a consultant to biotech and pharmaceutical companies. He trains and coaches international clinical development teams to avoid and mitigate cultural problems and delays due to communication and conflict, and has also helped companies improve clinical supplies team dynamics, process efficiencies, and overall delivery performance. His senior roles have included those of COO and CEO.\u003c\/p\u003e  \u003cb\u003eMaster the skills needed for successfully managing technical personnel\u003c\/b\u003e  \u003cp\u003eIndependent-minded professionals such as scientists, programmers, and engineers are the driving forces behind today's technical industry. Accustomed to working alone, these self-reliant individuals present unique management challenges for leaders supervising their efforts.\u003c\/p\u003e \u003cp\u003eWritten by authors drawing on many years of management experience in technical field, \u003ci\u003eA Guide to Success for Technical Managers\u003c\/i\u003e provides technical managers and supervisors with the leadership and management tools necessary for making informed decisions in supervisory situations. It includes self-awareness exercises, templates, and checklists to help accelerate job skills. Some of this book's highlights include:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003eWays to deal with the transition to supervising others in research and development\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eTips for improving listening skills, communicating better, and motivating employees\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eExamination of the pitfalls and obstacles faced in managing technical personnel\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eA selection of real-life examples, along with suggestions on how to solve them\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eExamples of real-world outcomes based on decisions made by actual technical managers\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eA 365-day leadership journal with daily tips to increase leadership effectiveness\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eBy modifying conventional management techniques to fit the specific needs of technical managers and supervisors, \u003ci\u003eA Guide to Success for Technical Managers\u003c\/i\u003e offers a fresh perspective on fostering employee development in an industry where non-conventional strategies are most often the best practice.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47988630126821,"sku":"NP9780470437766","price":81.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470437766.jpg?v=1761781041","url":"https:\/\/k12savings.com\/es\/products\/a-guide-to-success-for-technical-managers-isbn-9780470437766","provider":"K12savings","version":"1.0","type":"link"}