60-Minute Training Series Set: How to Encourage Constructive Feedback from Others

The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Leader's Guide

Constructive feedback is an essential part of learning, growth, and performance. Too often, though, feedback is withheld. How to Encourage Constructive Feedback from Others, Leader's Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants how to useful feedback from others.Specifically, participants will be introduced to and learn how to apply, the four fundamental strategies that open up people at work to exchange honest and constructive feedback:

• Invite others to give feedback that’s really wanted
• Develop an on-going commitment to feedback
• Take into account the needs of the person on the giving end
• Keep the focus on the future, not the past

The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Participant's Workbook

Constructive feedback is an essential part of learning, growth, and performance. Too often, though, feedback is withheld. How to Encourage Constructive Feedback from Others, Participant's Workbook from the popular 60-Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will teach you how to obtain feedback useful from others. Specifically, you will be introduced to and learn how to apply, the four fundamental strategies that open up people at work to exchange honest and constructive feedback

• Invite others to give feedback that's really wanted
• Develop an on-going commitment to feedback
• Take into account the needs of the person on the giving end
• Keep the focus on the future, not the past

The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Leader's Guide

Introduction 1

Program Overview 4

Program Outline 5

Program Directions 6

Facilitation Tips 10

References 15

About the Authors 16

Pfeiffer Publications Guide 17

The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Participant's Workbook

About This Brief Training Session 1

How Many Squares? 2

Self-Assessment 3

Animal Feedback 4

Why People Withhold Feedback 5

Ways to Encourage Feedback from Others 6

Requesting Feedback 7

Try It: Experiments in Change 8

Reading 9

Mel Silberman is president of Active Training in Princeton, New Jersey, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author and coauthor of the best-selling books, Active Training, 101 Ways to Make Training Active, and PeopleSmart.

Freda Hansburg is vice president of Active Training and coauthor of PeopleSmart.