Managing People and Activities

This workbook is divided into two sections looking at both the management of people and activities in detail. Each section gives the student a clear framework in which to review cultural, organizational and operational aspects of business activity including: * Management andleadership.
* Individual and team behaviour.
* Work planning and organization.
* Objectives and performance. Introduction.

Section I: Managing People:.

Part I:.

1. Management and leadership.

2. Management.

3. Leadership.

4. Categories of management style.

Part II:.

5. The culture of organisations.

6. Culture.

7. Power.

8. Politics.

9. Values and belief.

10. Ideologies.

11. Social influences.

Part III:.

12. Organisational development.

13. Stages in organisational development.

14. Future trends.

15. Team-based organisations.

Part IV:.

16. Individual and interpersonal behaviour.

17. Motivation.

18. Personality.

19. Perception.

20. Role theory and conflict.

21. Organisational issues.

Part V:.

22. Teams.

23. Teams or groups?.

24. Group processes.

25. Stages in the development of teams.

26. Characteristics of teams.

27. Team composition.

28. Conflict resolution.

29. Meetings as aids to decision making.

Part VI:.

30. Performance at work.

31. Identifying training needs.

32. Providing training.

33. Reviewing training activities.

34. Individual performance reviews.

35. Discipline and grievance.

36. Support strategies.

Section II: Managing Activities:.

Part I: .

37. Work planning and organisation.

38. Strategies and plans.

39. Planning tools.

40. Effectiveness and efficiency measures.

41. Organisational analysis techniques.

42. Method study.

Part II:.

43. Communications.

44. Giving orders.

45. Instruction.

46. Training and development styles.

47. Team briefing.

48. Reports.

49. Presentations.

Part III:.

50. Identifying constraints and meeting objectives.

51. External influences.

52. Regulatory controls.

53. Negotiating.

54. Managerial roles.

55. Co-ordinating activities.

Part IV:.

56. Reviewing and monitoring.

57. Establishing performance standards.

58. Reviewing performance standards.

59. Competencies.

60. Value analysis.

61. Auditing.

62. Systems analysis.

63. The impact of new technology.

Tom Burden is the author of Managing People and Activities: An Active Learning Approach, published by Wiley. Leslie Hamilton is the author of Managing People and Activities: An Active Learning Approach, published by Wiley. From spring 1995 Blackwell Business has published the BTEC approved materials for the new Higher Nationals in Business. All the materials have been jointly commissioned and developed with BTEC and The Open Learning Foundation.

Written at a level appropriate for a BTEC Higher National core module, each of the workbooks is directly linked to the new learning outcomes of the fully revised BTEC syllabus providing the definitive and authoritative coverage for students. The material has been designed to permit a paced progression through each module allowing for the individual learning style of each student, and delivering approximately 80 hours of fully supported learning. Case studies are built into the workbooks.