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Knock Your Socks Off Prospecting: How to Cold Call, Get Qualified Leads, and Make More Money
Knock Your Socks Off Prospecting: How to Cold Call, Get Qualified Leads, and Make More Money
AMACOM"If you hate prospecting, think how much those prospects dread your cold calls! You need techniques that energize and motivate both you and your po...
Ver todos los detallesKnock Your Socks Off Service Recovery
AMACOM"Cancelled flights, damaged goods, botched bills, locked-up software--these are the service screw-ups that leave customers angry, disgusted...and d...
Ver todos los detallesLaugh and Learn: 95 Ways to Use Humor for More Effective Teaching and Training
AMACOM"We may not all be born comedians, but most people are naturally humorous, says Doni Tamblyn, a comic-turned-trainer whose humorous techniques brin...
Ver todos los detallesLead by Example: 50 Ways Great Leaders Inspire Results
AMACOMLead by Example reveals the simple things that you can do every day to give your team a reason to believe in and follow your guidance.To be effecti...
Ver todos los detallesLead Right for Your Company's Type: How to Connect Your Culture with Your Customer Promise
AMACOMLead Right for Your Company’s Type will help you find the best strategies for success for your unique business.Every year, businesses needlessly fa...
Ver todos los detallesLead Right for Your Company's Type: How to Connect Your Culture with Your Customer Promise
AMACOMLead Right for Your Company’s Type will help you find the best strategies for success for your unique business.Every year, businesses needlessly fa...
Ver todos los detallesLead with a Story: A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire
AMACOMLEADERSHIP STARTS WITH STORYTELLINGWith clarity around your message, you will energize those you lead and create a vision they can buy into. But fi...
Ver todos los detallesLead with a Story: A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire
AMACOMLEADERSHIP STARTS WITH STORYTELLINGWith clarity around your message, you will energize those you lead and create a vision they can buy into. But fi...
Ver todos los detallesLead with Humility: 12 Leadership Lessons from Pope Francis
AMACOMHow did a relatively unknown priest from Argentina rise so quickly from obscurity to one of the top leaders of the twenty-first century? The answer...
Ver todos los detallesLead with Purpose: Giving Your Organization a Reason to Believe in Itself
AMACOMDiscover why purpose and passion is key in giving your organization a reason to believe in itself and it’s success.Internationally recognized speak...
Ver todos los detallesLead Your Boss: The Subtle Art of Managing Up
AMACOMAcclaimed leader John Baldoni teaches ambitious managers how to get their ideas heard--and acted upon.In Lead Your Boss, he provides business profe...
Ver todos los detallesLeadership
AMACOMGreat leadership isn't a mystery, but a skill that can be learned.Throughout your life, you’ve always recognized “it” when you saw it--that indescr...
Ver todos los detallesLeadership Step by Step: Become the Person Others Follow
AMACOMDon’t be content with simply learning what makes a great leader. Take the time to put in the work building those character traits inside you.Why is...
Ver todos los detallesLeading at The Edge: Leadership Lessons from the Extraordinary Saga of Shackleton's Antarctic Expedition
AMACOMDrawing on the amazing story of Shackleton and his polar exploration team’s survival against all odds, author Dennis N. T. Perkins demonstrates the...
Ver todos los detallesLeading Leaders: How to Manage Smart, Talented, Rich, and Powerful People
AMACOM"Whether you were born a leader or have had leadership thrust upon you, you’re in for a whole new set of challenges when managing other leaders. Th...
Ver todos los detallesLeading Loyalty: Cracking the Code to Customer Devotion
AMACOMIn business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior...
Ver todos los detallesLeading the Learning Revolution: The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market
AMACOMThe lucrative market of lifelong learning is one author Jeff Cobb has gained decades of experience working in as an entrepreneur and adviser. In th...
Ver todos los detallesLeading the Learning Revolution: The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market
AMACOMThe lucrative market of lifelong learning is one author Jeff Cobb has gained decades of experience working in as an entrepreneur and adviser. In th...
Ver todos los detallesLeading the Unleadable
AMACOMSOUNDVIEW BUSINESS BOOK OF THE YEAREvery manager has to deal with difficult employees. However, what separates the great managers is their ability ...
Ver todos los detallesLeading the Unleadable Second Edition: How to Manage Mavericks, Cynics, Divas, and Other Difficult People
AMACOMSOUNDVIEW BUSINESS BOOK OF THE YEARControl freaks. Narcissists. Slackers. Cynics. Difficult people are the worst part of a manager's job.This book...
Ver todos los detallesLeading with Cultural Intelligence 3rd Edition: The Real Secret to Success
AMACOMAs our workplaces become increasingly global and diverse, being a culturally intelligent leader isn't just a bonus—it's essential. Whether you're n...
Ver todos los detallesLeading with Cultural Intelligence: The Real Secret to Success
AMACOMSucceeding in today’s global market requires a new set of skills than it did when the pioneers of the twentieth century were making their mark but ...
Ver todos los detallesLeading with Kindness: How Good People Consistently Get Superior Results
AMACOMAuthors William Baker and Michael O’Malley teach you that--far from popular media portrayals of corporate callousness--kindness has a very distinct...
Ver todos los detallesLean Manufacturing That Works: Powerful Tools for Dramatically Reducing Waste and Maximizing Profits
AMACOMFar from a dry explanation of theory that simply looks good on paper, this book brings all the principles of lean manufacturing to where they’re ne...
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