When Every Word Counts

A practical guide for effective communication, resolving difficult situations before they devolve into crises.

In The High-Stakes Communicator’s Handbook, award-winning PR executive and former United States Army communications strategist Joe Buccino reveals the real techniques leaders use to stabilize volatile moments before they become full-blown crises. Drawing on two decades inside Pentagon command centers, Fortune 500 boardrooms, and national security operations, Buccino teaches readers how to earn trust, command attention, and communicate clearly when the stakes are highest—whether addressing a corporate meltdown, a public controversy, or a difficult conversation at work or at home. aa a a