Virtual and Networked Organizations

Fast track route to understanding the scope and variety of virtual organisations, and the impact of information and communications technologies on the way we do business

Covers the key areas of virtual organisations, from using Internet and wireless technologies to streamline your supply chain and working practices to e-learning and adapting your management style to meet the new challenges

Examples and lessons from some of the world's most successful businesses, including Lands End, HSBC, Manugistics and BT, and ideas from the smartest thinkers, including Eddie Obeng, Jessica Lipnack and Jeffrey Stamps

Includes a glossary of key concepts and a comprehensive resources guide

Introduction to ExpressExec v

07.03.01 Introduction: Why go Virtual? 1

07.03.02 Defining Virtual and Networked Organizations 5

07.03.03 Evolution 13

07.03.04 The E-Dimension 25

07.03.05 The Global Dimension 39

07.03.06 State of the Art 51

07.03.07 Success Stories 65

07.03.08 Key Concepts 83

07.03.09 Resources 95

07.03.10 Guidelines to Going Virtual 103

Frequently Asked Questions (FAQs) 115

Acknowledgements 117

Index 119

PHILIPPA COLLINS has published over 50 articles on a variety of business topics, and regularly presents papers at international conferences. She has recently edited From Call Centre to Multimedia Customer Interaction Centre. Fast track route to understanding the scope and variety of virtual organisations, and the impact of information and communications technologies on the way we do business

Covers the key areas of virtual organisations, from using Internet and wireless technologies to streamline your supply chain and working practices to e-learning and adapting your management style to meet the new challenges

Examples and lessons from some of the world's most successful businesses, including Lands End, HSBC, Manugistics and BT, and ideas from the smartest thinkers, including Eddie Obeng, Jessica Lipnack and Jeffrey Stamps

Includes a glossary of key concepts and a comprehensive resources guide

ExpressExec is a unique business resource of one hundred books. These books present the best current thinking and span the entire range of contemporary business practice. Each book gives you the key concepts behind the subject and the techniques to implement the ideas effectively, together with lessons from benchmark companies and ideas from the world's smartest thinkers.

ExpressExec is organised into ten core subject areas making it easy to find the information you need:

01 Innovation
02 Enterprise
03 Strategy
04 Marketing
05 Finance
06 Operations and Technology
07 Organizations
08 Leading
09 People
10 Life and Work