Succeeding as a Self-Managed Team

Discover the key tools for making self-directed work teams function as true teams. Work team leaders and managers involved in creating and developing teams will benefit from this guide covering self-managed team models, the transition to self-managed teams, and more. 1. Introduction 1

2. What Are Self-Managed Teams 5

3. The Team Transition Model 21

4. Phase One: Plan 27

5. Phase Two: Analyze 39

6. Phase Three: Design 49

7. Phase Four: Implement 65

8. Phase Five: Evaluate 75

9. Summary 91

Appendix A 93

Appendix B 101 RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.