Solving Problems and Making Decisions Participant Workbook

Unleash your leadership potential — one skill at a time

With the increasing complexities of the business world, strong leadership is more critical to success than ever. But finding the time to devote to leadership development is increasingly difficult. Developed with these dual realties in mind, the Remarkable Leadership workshop series is based on the book Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and consists of 12 workshops, derived from the leadership competencies described in the book.

After completing the Solving Problems and Making Decisions workshop, you will:

• Understand the importance of asking questions to the decision-making process

• Know the two main types of questions and how to apply them to a problem-solving process

• Understand a common problem-solving model

• Know the pros and cons of four common decision-making approaches

PARTICIPANT WORKBOOKS

Building Relationships 978-0-470-50182-5

Championing Change 978-0-470-50183-2

Communicating Powerfully 978-0-470-50185-6

Developing Others 978-0-470-50186-3

Focusing on Customers 978-0-470-50187-0

Influencing with Impact 978-0-470-50206-8

Managing Projects and Processes Successfully 978-0-470-50188-7

Setting Goals and Supporting Goal Setting 978-0-470-50191-7

Solving Problems and Making Decisions 978-0-470-50192-4

Taking Responsibility and Accountability 978-0-470-50190-0

Thinking and Acting Innovatively 978-0-470-50193-1

Valuing Collaboration and Teamwork 978-0-470-50184-9

The Competencies of Remarkable Leaders 1

Workshop Objectives 1

Opening Questions 2

Self - Assessment 3

Asking Questions 4

Problem - Solving Basics 7

Decision - Making Approaches and Strategies 9

The Decision Slope 10

Your Now Steps 11

Your Next Steps 12

Additional Resources 12

Kevin Eikenberry (www.kevineikenberry.com) is the Chief Potential Officer of The Kevin Eikenberry Group, a learning consulting company that provides a wide range of services including training delivery and design, facilitation, performance coaching, organizational consulting, and speaking services. He has worked with Fortune 500 companies, smaller firms, universities, government agencies, and more.

Unleash your leadership potential — one skill at a time

With the increasing complexities of the business world, strong leadership is more critical to success than ever. But finding the time to devote to leadership development is increasingly difficult. Developed with these dual realties in mind, the Remarkable Leadership workshop series is based on the book Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time and consists of 12 workshops, derived from the leadership competencies described in the book.

After completing the Solving Problems and Making Decisions workshop, you will:

• Understand the importance of asking questions to the decision-making process

• Know the two main types of questions and how to apply them to a problem-solving process

• Understand a common problem-solving model

• Know the pros and cons of four common decision-making approaches

PARTICIPANT WORKBOOKS

Building Relationships 978-0-470-50182-5

Championing Change 978-0-470-50183-2

Communicating Powerfully 978-0-470-50185-6

Developing Others 978-0-470-50186-3

Focusing on Customers 978-0-470-50187-0

Influencing with Impact 978-0-470-50206-8

Managing Projects and Processes Successfully 978-0-470-50188-7

Setting Goals and Supporting Goal Setting 978-0-470-50191-7

Solving Problems and Making Decisions 978-0-470-50192-4

Taking Responsibility and Accountability 978-0-470-50190-0

Thinking and Acting Innovatively 978-0-470-50193-1

Valuing Collaboration and Teamwork 978-0-470-50184-9