Compass Managerial Practices Profile, Action Guide

Solve the management mystery!What makes a great manager?

This question is essential to the success of your organization.This instrument package is a field-tested, proven-effective toolthat gauges a manager's abilities and suggests areas forimprovement.

At the heart of the remarkable management program is the ManagerialPractices Profile. The Self version of the questionnaire--includedin the Participant's Workbook--allows a manager to rate his of herown performance. The Observer questionnaire allows the manager'sdirect reports, collleagues, and boss to assess the manager'sskills.

After managers receive this insightful feedback report, they'll usethe dynamic Participant's Workbook to identify action steps thatwill best suppport their professional development.You'll useCompass to:[internal bullet begin]**individual development**buildeffective management teams**promote organizational development . .. and more!The Facilitator's Guide includes:
* All the information you'll need to run a Compass workshop at yourorganization: step-by-step instructions for presenting a half- orone-day Compass workshop, a set of reproducible handout andtransparency masters, and more!
* The powerful Windows-compatible Scoring Software, which scoresthe questionnaires, generates feedback reports, and enables you todeliver the questionnaire via diskette of LAN ( local areanetwork
A sample copy of the Participant's Workbook--which includes theSelf questionnaire--along with the Observer questionnaire.

SOFTWAREWhat you need to run Compass Scoring Software: Windows 95of NT running on a PC 486 CPU or better (Pentium preferred), with aCD-ROM drive. Minimum 8 MB RAM (16 MB+ recommAnded). If you do nothave a CD-ROM drive, or if you are using Windows 3.1, freeinstallation diskettes are available when you order yourFacilitator's Guide--just ask!

Interpret the Profiles with the free Scoring Software included inthe Facilitator's Guide ot get a comprehensive 360 feedback reportthat details:
* Which practices are essential to the manager's job
* How frequently the manager uses each practice
>RecommAndations for how frequently the manager should use eachpracticeStreamline your preparation and SAVE over 20%! Purchase oneParticipant Package for each manager in your program and geteverything you need. Introduction 1

Involving Others 3

Definition and Examples 3

Notes 3

When It Is Most Useful 5

Tips 5

Readings 6

Building Relationships 7

Definition and Examples 7

Notes 7

When It Is Most Useful 8

When to Use 8

Tips 8

Readings 9

Coaching 11

Definition and Examples 11

Notes 11

Roles of a Coach 12

When It Is Most Useful 13

When to Use 13

Tips 13

Readings 14

Recognizing 15

Definition and Examples 15

Notes 15

Guidelines for Recognizing 16

When and How Often 17

When It Is Most Useful 17

Tips 17

Readings 18

Managing Conflict 19

Definition and Examples 19

Notes 19

When It Is Most Useful 19

When to Use 20

Tips 20

Readings 20

Influencing 21

Definition and Examples 21

Notes 21

When It Is Most Useful 23

Tips 23

Readings 23

Clarifying 25

Definition and Examples 25

Notes 25

When It Is Most Useful 29

When to Use 29

Tips 29

Readings 30

Planning 31

Definition and Examples 31

Notes 31

When It Is Most Useful 32

When to Use 32

Tips 33

Readings 33

Manus is the author of Compass Managerial Practices Profile, Action Guide, published by Wiley.