Software Quality Management IV

An exploration of issues and solutions in software quality

Software Quality Management IV: Improving Quality is an edited draft of the transcripts of the Fourth International Conference on Software Quality Management, SQM '96. Presented by the Quality Special Interest Group of the British Computer Society, this book explores the problems, ideas, and solutions to provide a comprehensive picture of the field. Organized to promote international cooperation among those interested in software quality improvement, the conference's aim is to deepen understanding of the issues by sharing current research and industry experience. Part 1 Setting up and maintaining a quality management system: TickIT awards - a winner's perspective

The experience of achieving IS09001/TckIT certification in origin UK

Software quality in a user driven environment.

Part 2 Process improvement: relating the SPICE framework and SEI approach to software process assessment

Experiences with the capability maturity model in a research environment

Utilisation of a systemic business process re-engineering method as a tool to improve software process quality

Process improvement: an alternative to BPR for software development organisations

Software process improvement program of Hong Kong

Practical experience in applying a performance improvement management strategy model

Advances and trends in research on the software process

Deming and software - strange bedfellows?

Part 3 Product quality: Process and product quality: perpetuating the myth

Specifying software quality with the extended ISO model

Software package certification and its influence on the quality of the process

HAWE: a five step method for metric-based software evaluation and certification

A producer risk index for product release.

Part 4 Issues of project management: A framework for project management

Factors affecting the quality of software project management: an empirical study based on the capability maturity model

Configuration management: its role in project quality management

Consistent support for software designers and inspectors.

Part 5 Quality planning: Evaluating software quality mechanisms - a snapshot picture

A comparative study of two software companies implementing and maintaining a quality management system

Empirical evaluation of software quality attributes

'Quality' is in the eye of the beholder

Leap year '92 and the PRIDE initiative

A survey of software quality practice

Organizational planning and process management for object-oriented software reuse.

Part 6 Quality metrics: Definition and collection of metrics for comprehensive software measurement

testing by numbers

Metrics for reuse of object-oriented software

Measuring the quality of the development life cycle process.

Part 7 Human factors: Application of the Taguchi method for the assessment of human computer interaction

Research progress on process quality management criteria.

Part 8 Software development methodologies: Establishing a systems integration process infrastructure

Non-functional requirements in the software development process

requirements engineering - softly seeking a solution

Structure methods: helping software quality or raising problems

Improving the software process with hybrid development models

M. Bray and M. Ross are the authors of Software Quality Management IV: Improving Quality, published by Wiley.