AMACOM
What Keeps Leaders Up at Night: Recognizing and Resolving Your Most Troubling Management Issues
AMACOMYou are not perfect. Never have been, never will be. And no matter how much experience you gain, how long you contemplate a decision, or who you se...
View full detailsWhat to Do When You're New: How to Be Comfortable, Confident, and Successful in New Situations
AMACOMBlending stories and insights with simple techniques and exercises, this invaluable guide for the introvert will get you out of your comfort zone a...
View full detailsWhat to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
AMACOMWhat to Say to a Porcupine uses the format of Aesop’s fables to illustrate fundamental principles of customer service in a quick and lighthearted w...
View full detailsWhat Your CEO Needs to Know About Sales Compensation: Connecting the Corner Office to the Front Line
AMACOMMark Donnolo applies years of firsthand knowledge as a leading sales consultant for Fortune 500 companies to address the tough questions leaders sh...
View full detailsWhen Kids Call the Shots: How to Seize Control from Your Darling Bully -- and Enjoy Being a Parent Again
AMACOMIf you want to fix your rebellious and disrespectful child, you need to start by fixing yourself.Are your kids pummeling you with demands and bossi...
View full detailsWhen Your Child Has Food Allergies: A Parent's Guide to Managing It All - From the Everyday to the Extreme
AMACOMLet When Your Child Has Food Allergies be your guide to keeping your child safe—and your sanity intact.All the answers parents need. Keeping kids s...
View full detailsWho Says It's a Man's World: The Girls' Guide to Corporate Domination
AMACOMPacked with insights from extraordinary women who have climbed the corporate ladder--including former McDonald’s president Jan Fields, JetBlue cofo...
View full detailsWho Says It's a Man's World: The Girls' Guide to Corporate Domination
AMACOMPacked with insights from extraordinary women who have climbed the corporate ladder--including former McDonald’s president Jan Fields, JetBlue cofo...
View full detailsWhoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact
AMACOMDiscover how the right story told at the right time has the power to persuade, promote empathy, and provoke action.A story explains who you are, wh...
View full detailsWhy Boys Fail: Saving Our Sons from an Educational System That's Leaving Them Behind
AMACOMThis book takes a hard look at how this ominous reality came to be, how it has worsened in recent years, and why attempts to resolve it often devol...
View full detailsWhy Some Companies Emerge Stronger and Better from a Crisis: 7 Essential Lessons for Surviving Disaster
AMACOMDo your company and employees have the necessary "IQ" not only to withstand a crisis but also come through it with strength and confidence?Like man...
View full detailsWinning Behavior: What the Smartest, Most Successful Companies Do Differently
AMACOMBehavioral Differentiation is emerging as the "final frontier" in competitive strategy, and this book shows how leading companies use it to exceed ...
View full detailsWinning Well: A Manager's Guide to Getting Results---Without Losing Your Soul
AMACOMTo succeed in today’s hypercompetitive economy, managers must master creating a productive work environment for employees while still making number...
View full detailsWinning Without Persuading: A New Framework for Leading with Curiosity and Story Discovery
AMACOMAre you a sage on the stage—or a guide on the side? Good leaders are one. Great leaders are both.In a market crowded with books about how to tell ...
View full detailsWithout Saying a Word: Master the Science of Body Language and Maximize Your Success
AMACOMOne wrong move can undercut your message. Believe it or not, our bodies speak louder than our words.Postures, gestures, and expressions convey ream...
View full detailsWorking Longer: New Strategies for Managing, Training, and Retaining Older Employees
AMACOMWhile many employers have traditionally viewed their younger employees as their most precious assets, the truth is that their more seasoned workers...
View full detailsWorking with Difficult People
AMACOMThis book defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differen...
View full detailsWorld Class Quality
AMACOMBhote, a highly-experienced quality consultant, presents the Design of Experiments tools created by quality guru Dorian Shainin. The author explain...
View full detailsWright Way: 7 Problem-Solving Principles from the Wright Brothers That Can Make Your Business Soar
AMACOM"When Wilbur and Orville Wright executed the first successful manned flight on December 17th, 1903, they stunned the world. Man could fly! Where ha...
View full detailsWrite Up the Corporate Ladder: Successful Writers Reveal the Techniques That Help You Write with Ease and Get Ahead
AMACOM"Anyone who wants to succeed in the workplace needs to present ideas clearly, persuasively . . . and in writing. But until now, business-writing bo...
View full detailsWriting Effective Policies and Procedures: A Step-by-Step Resource for Clear Communication
AMACOMA step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures -- they're what make a company run...
View full detailsYou've Got 8 Seconds: Communication Secrets for a Distracted World
AMACOMThe average attention span has dropped to 8 seconds. To break through to people, you need to focus on your audience, be slightly different, and del...
View full detailsYou've Gotta Have Heart: Achieving Purpose Beyond Profit in the Social Sector
AMACOMThere are more than 1.6 million nonprofits in the United States alone—some are good, some are great, and some are just ineffective. With all this c...
View full detailsYoung Guns: The Fearless Entrepreneur's Guide to Chasing Your Dreams and Breaking Out on Your Own
AMACOMAs a recent college graduate, there is no better time to take risks especially when it comes to making career choices. Too often, young employees f...
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