AMACOM

"If you hate prospecting, think how much those prospects dread your cold calls! You need techniques that energize and motivate both you and your po...

"Cancelled flights, damaged goods, botched bills, locked-up software--these are the service screw-ups that leave customers angry, disgusted...and d...

"We may not all be born comedians, but most people are naturally humorous, says Doni Tamblyn, a comic-turned-trainer whose humorous techniques brin...

Lead Right for Your Company’s Type will help you find the best strategies for success for your unique business.Every year, businesses needlessly fa...

LEADERSHIP STARTS WITH STORYTELLINGWith clarity around your message, you will energize those you lead and create a vision they can buy into. But fi...

LEADERSHIP STARTS WITH STORYTELLINGWith clarity around your message, you will energize those you lead and create a vision they can buy into. But fi...

How did a relatively unknown priest from Argentina rise so quickly from obscurity to one of the top leaders of the twenty-first century? The answer...

Discover why purpose and passion is key in giving your organization a reason to believe in itself and it’s success.Internationally recognized speak...

Acclaimed leader John Baldoni teaches ambitious managers how to get their ideas heard--and acted upon.In Lead Your Boss, he provides business profe...

Great leadership isn't a mystery, but a skill that can be learned.Throughout your life, you’ve always recognized “it” when you saw it--that indescr...

Don’t be content with simply learning what makes a great leader. Take the time to put in the work building those character traits inside you.Why is...

Drawing on the amazing story of Shackleton and his polar exploration team’s survival against all odds, author Dennis N. T. Perkins demonstrates the...

"Whether you were born a leader or have had leadership thrust upon you, you’re in for a whole new set of challenges when managing other leaders. Th...

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior...

The lucrative market of lifelong learning is one author Jeff Cobb has gained decades of experience working in as an entrepreneur and adviser. In th...

The lucrative market of lifelong learning is one author Jeff Cobb has gained decades of experience working in as an entrepreneur and adviser. In th...

SOUNDVIEW BUSINESS BOOK OF THE YEAREvery manager has to deal with difficult employees. However, what separates the great managers is their ability ...

SOUNDVIEW BUSINESS BOOK OF THE YEARControl freaks. Narcissists. Slackers. Cynics.  Difficult people are the worst part of a manager's job.This book...

As our workplaces become increasingly global and diverse, being a culturally intelligent leader isn't just a bonus—it's essential. Whether you're n...

Succeeding in today’s global market requires a new set of skills than it did when the pioneers of the twentieth century were making their mark but ...

Authors William Baker and Michael O’Malley teach you that--far from popular media portrayals of corporate callousness--kindness has a very distinct...

Far from a dry explanation of theory that simply looks good on paper, this book brings all the principles of lean manufacturing to where they’re ne...