The Successful Hybrid Team

Proven strategies to build, nurture, and retain world-class talent in a hybrid environment

In The Successful Hybrid Team: What the Best Hybrid Teams Know About Culture that Others Don’t (But Wish They Did), award-winning diversity and inclusion expert Perrine Farque delivers an eye-opening look into what distinguishes world-class teams from the also-rans. The book explores the permanent changes being made in the modern workplace, how hybrid work is fundamentally changing the nature of teams, and the overwhelming importance of culture in determining performance.

The author introduces a four-pillar framework that details what you need to do to hire, lead, and retain a high-performing team in a hybrid world. You’ll discover how to create a unified hybrid leadership team, how to build extreme clarity and transparency, how to overcommunicate through digital channels, and how to unify cross-cultural remote teams with cultural awareness. The book also offers:

• A deep dive into topics like how and why meetings are important, and how to best leverage them in a hybrid environment
• Descriptions of the most common pitfalls experienced by those leading hybrid teams and how to avoid them
• Useful tips, resources, and checklists that supplement the four-pillar framework discussed in the book

A can’t-miss resource for executives, managers, and other business leaders who find themselves dealing with the new reality of hybrid and remote work, The Successful Hybrid Team will also earn a place in the libraries of human resources and DEI professionals, remote workers, and anyone else who regularly interacts with colleagues, direct reports, or supervisors in a hybrid environment.

Introduction 1

1 The World of Work Is Changing Faster than Ever Before 7

2 Why a Culture of Belonging Is Key in Hybrid Work 15

3 The Four- Pillar Framework 25

4 Pillar I: Create a Unified Hybrid Leadership Team 31

5 Pillar II: Build Extreme Transparency 85

6 Pillar III: Over communicate Through All Channels 143

7 Pillar IV: Unify Cross- Cultural Hybrid Teams Through Cultural Awareness 203

Appendix 261

Additional Resources 309

Acknowledgements 311

About the Author 313

Index 317

PERRINE FARQUE is a multi-award-winning diversity and inclusion expert and an internationally recognised keynote and TEDx speaker who has helped transform the culture of organizations such as Facebook, Microsoft, IBM and other global brands. She is the Founder and Director of Inspired Human, a London-based agency specialized in helping organizations grow their business through diversity and inclusion programs. She has been nominated as one of the Top 50 Most Influential Women in UK Tech by Computer Weekly (2020) and is a frequent contributor to a number of publications on the topic of workplace culture.

Praise for The Successful Hybrid Team

“Motivating high performance teams in a hybrid world is no easy task. The Successful Hybrid Team provides a framework for success. This is an important resource for executives navigating the future of work.”
—Jay Fulcher, CEO, 3x Tech; author and advisor

“The genie is out of the bottle, hybrid work is here to stay and shape the future of work. But, how can organizations adapt to these rapid changes? And how can managers successfully lead this new workforce? Perrine tackles every aspect of the management of hybrid teams from productivity and performance to inclusion and engagement. The book includes practical examples highlighting what is changing and how those organisations looking into the future are getting ahead of the game delivering better results and attracting the best talent.”
—Cristina Galindo, HR Head for a financial services company

“Farque helps unlock the secrets that allow teams to survive and thrive in our newly minted remote world.”
—Erik Qualman, 5x #1 bestselling author

“In The Successful Hybrid Team, Perrine provides concrete, actionable steps leaders can take to unify their teams to achieve successful outcomes. We can all benefit from Perrine’s insights to navigate the new dynamic of remote work.”
—Jedidiah Yueh, Founder and CEO, Delphix

“Perrine Farque has written an essential book for any executive who wants to learn how to lead in the modern workplace. She covers the changing nature of teams, how to work in a hybrid environment, and, most importantly, she provides solutions to the most common pitfalls all executives face. The book is pure gold.”
—Jamie Turner, author, professor and global consultant