The Handbook of the Psychology of Communication Technology

The Handbook of the Psychology of Communication Technology offers an unparalleled source for seminal and cutting-edge research on the psychological aspects of communicating with and via emergent media technologies, with leading scholars providing insights that advance our knowledge on human-technology interactions.

• A uniquely focused review of extensive research on technology and digital media from a psychological perspective
• Authoritative chapters by leading scholars studying psychological aspects of communication technologies
• Covers all forms of media from Smartphones to Robotics, from Social Media to Virtual Reality
• Explores the psychology behind our use and abuse of modern communication technologies
• New theories and empirical findings about ways in which our lives are transformed by digital media

Biographical Notes x

Preface xviii

Acknowledgments xx

Part I Theoretical Overviews 1

1. Interpersonal and Hyperpersonal Dimensions of Computer-Mediated Communication 3
Joseph B. Walther, Brandon Van Der Heide, Artemio Ramirez, Jr., Judee K. Burgoon, and Jorge Peña

2. Group Identity, Social Influence, and Collective Action Online: Extensions and Applications of the SIDE Model 23
Russell Spears and Tom Postmes

3. Toward a Theory of Interactive Media Effects (TIME): Four Models for Explaining How Interface Features Affect User Psychology 47
S. Shyam Sundar, Haiyan Jia, T. Franklin Waddell, and Yan Huang

Part II Source Orientation: Avatars, Agents and Androids 87

4. Examining Perception and Identification in Avatar-mediated Interaction 89
Kristine L. Nowak

5. Effects of Visual Cues on Social Perceptions and Self-Categorization in Computer-Mediated Communication 115
Eun-Ju Lee and Soo Youn Oh

6. Social Effects of Virtual and Robot Companions 137
Nicole C. Krämer, Astrid M. Rosenthal-von der Pütten, and Laura Hoffmann

7. Telepresence and Apparent Agency in Human–Robot Interaction 160
Leila Takayama

8. Psychological Aspects of Technology Interacting with Humans 176
Johan F. Hoorn

Part III Technological Affordances and Social Interaction 203

9. Social Network Site Affordances and Their Relationship to Social Capital Processes 205
Nicole B. Ellison and Jessica Vitak

10. The Social Psychology of Mobile Communication 228
Kathleen M. Cumiskey and Rich Ling

11. Real or Ersatz? Determinants of Benefits and Costs of Online Social Interactions 247
Melanie C. Green and Jenna L. Clark

12. Deception with Technology 270
Jeffrey T. Hancock and Jamie Guillory

13. Immersive Virtual Environments and the Classrooms of Tomorrow 290
Cody O. Karutz and Jeremy N. Bailenson

Part IV Adoption, Use and Abuse of Communication Technologies 311

14. The Psychology of the Diffusion and Acceptance of Technology 313
Arun Vishwanath

15. Adolescent Development and Psychological Mechanisms in Interactive Media Use 332
Elly A. Konijn, Jolanda Veldhuis, Xanthe S. Plaisier, Marloes Spekman, and Anouk den Hamer

16. The Psychology of Interactive Media Habits 365
Robert LaRose

17. Online Addictions: Gambling, Video Gaming, and Social Networking 384
Mark D. Griffiths and Daria J. Kuss

Part V Exposure, Experience and Evaluations of Digital Media 405

18. Selective Exposure in the Communication Technology Context 407
Silvia Knobloch-Westerwick, Axel Westerwick, and Benjamin K. Johnson

19. Affording Control: How Customization, Interactivity, and Navigability Affect Psychological Responses to Technology 425
Sriram “Sri” Kalyanaraman and Bartosz W. Wojdynski

20. Psychological Approaches to Credibility Assessment Online 445
Miriam J. Metzger and Andrew J. Flanagin

Part VI Good Technology for Better Health 467

21. Trust and Engagement in Online Health: A Timeline Approach 469
Elizabeth Sillence and Pam Briggs

22. Computer-Mediated Support for Health Outcomes: Psychological Influences on Support Processes 488
Kevin B. Wright

23. Using Digital Games to Promote Health Behavior Change 507
Debra A. Lieberman

24. Leveraging Psychology of Virtual Body for Health and Wellness 528
Giuseppe Riva, Antonios Dakanalis, and Fabrizia Mantovani

25. Treating Emotional Problems with Virtual and Augmented Reality 548
Rosa M. Baños Rivera, Cristina Botella Arbona, Azucena García-Palacios, Soledad Quero Castellano, and Juana Bretón López

Index 567

About the Editor

S. SHYAM SUNDAR, PhD, Stanford University, USA, is Distinguished Professor and Founding Director of the Media Effects Research Laboratory at The Pennsylvania State University, USA. Sundar was among the first to publish refereed research on the psychological effects of digital media interfaces and has been identified as the most published author of Internet-related research in the field during the medium's first decade. A frequently cited source and former chair of the Communication & Technology division of the International Communication Association, Sundar is currently editor-in-chief of the Journal of Computer Mediated Communication.

HANDBOOKS IN COMMUNICATION AND MEDIA

Recent years have seen an explosion in the design, deployment, and diffusion of communication technologies. Scholars in communication, psychology, and related fields have been at the forefront of this information revolution, contributing new theories and conducting exciting empirical studies. The Handbook of the Psychology of Communication Technology offers an unparalleled source of influential and cutting-edge research on psychological aspects of communicating with and via new media technologies, bringing together an impressive assembly of communication and psychological issues.

User psychology is at the heart of the communication revolution. This unique text focuses on how aspects of the technology interact with aspects of human psychology. It features authoritative chapters by contributors who are leading scholars in their respective subfields and who represent a broad range of academic disciplines and cultural perspectives, reporting their corpus of work and synthesizing it in the context of the field. Together, they cover diverse psychological aspects of communication technologies, dealing with the latest developments, how these most recent communication technologies have been utilized in both negative and positive ways, and provide insights that not only advance our knowledge about human–technology interactions but also inform the design of new technologies.

"This is a book many scholars and several academic disciplines have been waiting for: It connects the latest knowledge and expertise about using new technologies with the psychological conditions and effects of it."

Peter Vorderer, ICA President