The 2R Manager

The 2R Manager will make you a better manager---immediately.Itoffers specific advice tailored to each individual's currentmanagement style. You will take some self-surveys, see the results,and learn the impact you now have on those you manage. You ll learnwhat changes you must make and how to make them.

Managers have naturally either a Relating or a Requiring style.Those who naturally require are weaker at relating---sometimes muchweaker---and vice versa. The best managers possess the ability todo both well and know when to choose one over the other. Mostmanagers miss opportunities. Some try to be their employee's friendwhen they need to be setting priorities and deadlines. Others,thinking they have the answers, miss getting new ideas and destroytheir employees motivation. Having the ability to relate andrequire is fundamental for effective managing.

Whether you want to improve how you now manage people or create amanagement-training alternative that can help reduce time andcosts, you will find what you're looking for in The 2R Manager. Foreword (David H.Maister).

Preface.

1. 2Rs Are Better Than 1.

Part One: Self-Assessment.

2. Identifying Your Natural Style.

3. About-Right Requiring for Requirers.

4. About-Right Relating for Relaters.

Part Two: Style Familiarity.

5. Identifying Your Specific Type.

6. Getting Unstuck.

Part Three: Increasing Versatility.

7. Versatility-Fostering Beliefs.

8. Requiring for Relaters.

9. Relating for Requirers.

10. When to Relate,When to Require.

Part Four: Situational Implementation.

11. Maintaining a 2R Perspective.

12. Getting Started.

13. The Benefits: For You, Your People, and YourOrganization.

More Resources for the 2R Manager.

References.

Recommended Reading.

Acknowledgments.

About the Author.

Contacting the Author.

Index. "The professional services firm is the best possible laboratory forunderstanding the concepts of relating and requiring. Because suchfirms are filled with high-talent individuals, a tilt towards onestyle vs. the other would fail. Peter Friedes hit the perfectbalance at Hewitt Associates¾and this book provides a greatservice in conveying to others how that balance can (and must) beachieved in high performing organizations." --Leo F. Mullin,chairman and CEO, Delta Air Lines

"As a coach and trainer for thousands of managers, I find the 2Rapproach to be one of the most exciting new ideas around. This bookis guaranteed to provide insights to managers of all ages andexperience levels." --Lynn Trautmann, cofounder, CollaboraConsulting Group, a training consulting firm

"When the former CEO of a highly successful organization writesa book about people management fundamentals, it's noaccident&neither is effective leadership at any level. The 2RManager provides managers personalized roadmaps to success; and fornew managers it's a good first look at what really counts inleading others. Not a bad payback for an easy read." --RandyMacDonald, senior vice president, human resources, IBMCorporation Peter E. Friedes is former CEO of Hewitt Associates, an international human resources consulting firm. During his twenty-three-year tenure, Hewitt Associates grew over 20 percent per year and was featured in the book The 100 Best Companies to Work For in America. Friedes has taught at Northwestern's Kellogg Graduate School of Management and has been a guest lecturer at Harvard, Emory, and the University of Michigan. The Book CEO's and Employees Want Their Managers to Read
Managers have naturally either a "relating" or a "requiring" style. Those who naturally require are weaker at relating, and vice versa. The best managers possess the ability to do both well and know when to choose one over the other. Having the ability to relate and require is fundamental for effective managing. The 2R Manager offers specific advice tailored to an individual manager's current management style. Take the self-surveys, see the results, and learn the effect you have on those you manage. The 2R Manager will reveal what changes you must make in your management style . . . and will tell you exactly how to make them.

"The 2R Manager moves the reader effortlessly from intriguing premise through interactive diagnostics to effective personalized coaching that will improve management performance. It's an exceptionally engaging book." --John Eyler, chairman and chief executive officer, Toys "R" Us, Inc.

"Identifying that Relating and Requiring are fundamental management skills is profound in its simplicity. More importantly, Friedes tells you how and when to do both. It makes total sense. The 2R Manager is very well written, a must-read for managers." --Bonnie C. Hathcock, senior vice president and chief human resources officer, Humana, Inc.

"Peter Friedes knows and understands things about managing that most of us struggle a lifetime to learn. At last, with this book, he is sharing his insights with a general audience." --From the Foreword by David Maister, author and leading authority on managing professional service firms

"The professional services firm is the best possible laboratory for understanding the concepts of relating and requiring. Because such firms are filled with high-talent individuals, a tilt towards one style vs. the other would fail. Peter Friedes hit the perfect balance at Hewitt Associates¾and this book provides a great service in conveying to others how that balance can (and must) be achieved in high performing organizations." --Leo F. Mullin, chairman and CEO, Delta Air Lines

"As a coach and trainer for thousands of managers, I find the 2R approach to be one of the most exciting new ideas around. This book is guaranteed to provide insights to managers of all ages and experience levels." --Lynn Trautmann, cofounder, Collabora Consulting Group, a training consulting firm

"When the former CEO of a highly successful organization writes a book about people management fundamentals, it's no accident&neither is effective leadership at any level. The 2R Manager provides managers personalized roadmaps to success; and for new managers it's a good first look at what really counts in leading others. Not a bad payback for an easy read." --Randy MacDonald, senior vice president, human resources, IBM Corporation