Risk, Crisis and Security Management

This book has two aims. First, to consider how risk, crisis and security, may be linked in an organisational context. Second, to review the role of, simulation and gaming in responding to these phenomena. Historically, risk has been an established concept of academic interest for some time in both the pure and social sciences. Risk however, remains a subject of intense social and political controversy. How we manage risk appears to dominate every debate from providing social services such as health, transport and public safety to the regulation of corporate activity. Debates about the theory and practice of security management are less developed. This book will inform the debate by considering the relationships between risk and security.

Aims and Objectives ix

1 The New Totems 1

2 Theories of Risk and Organizational Failure 13

3 Security: The New Corporate Totem 49

4 Crisis 73

5 Business Continuity Management 85

6 Using Simulations and Games for Crisis Management 113

7 The Management of Risk, Crisis and Security 151

Appendix: Four Very Different Case Studies 161

Case study 1 – 11 September 2001 161

Case study 2 – Business continuity training at a bank 164

Case study 3 – The King’s Cross underground fire 183

Case study 4 – City University’s recovery from fire 203

References 209

Index 235

"...this book examines the links between risk, crisis and security management..." (Supply Management, 6th October 2005) Edward Borodzicz is Professor of Risk and Crisis Management at Portsmouth Business School, and is also Director of the new Centre for Risk, Crisis and Security Management at the University of Portsmouth. Edward Borodzicz is Professor of Risk and Crisis Management at Portsmouth Business School, and is also Director of the new Centre for Risk, Crisis and Security Management at the University of Portsmouth The risk and security industry has grown rapidly in recent years, largely as a consequence of increasing regulation and governance in many parts of the industrialized world. Risk, Crisis and Security Management not only considers how risk, crisis and security may be linked in an organizational context, but also reviews the role of simulation and gaming in responding to these phenomena.

Risk remains a subject of intense social and political controversy. How we manage risk appears to dominate every debate from providing social services such as health, transport and public safety to the regulation of corporate activity. Risk, Crisis and Security Management is vital reading for all students of any of these subjects hoping to make it in the real world, as well as being highly relevant for practising security professionals.

Key Features

• Shows how simulations can be used to help train employees in preparation for crisis management.
• Includes contemporary case studies such as the King’s Cross underground disaster, 9/11 and City University’s recovery from fire.
• Draws on the extensive and original research of the author who is one of the leading academics in this field.
• Supplementary material for readers and lecturers is provided on an accompanying website.