Relevance

In this groundbreaking book, business guru David Apgar helps leaders pinpoint which information matters most for successful goal setting, strategy, and bottom-line performance. Based on simple and easy-to-implement practices, Relevance outlines a new discipline focused on the relevance of performance measures for assessing key strategy issues and accelerating learning. David Apgar’s practices are grounded in solid business research and clearly illustrated with real-life examples from top-performing companies such as Toyota, Alcoa, Nestlé, Capital One, Cisco, Microsoft, and GE. Introduction: The End of the Information Revolution.

1 Growing to Learn.

2 Goals, Assumptions, and the Eight-Line Strategy.

3 Knowing What Matters.

4 Key Performance Indicators and the Metrics Matrix.

5 Three Kinds of Performance Gaps and the Strategy Review.

6 Planning to Evolve.

Conclusion: The Beginning of the Relevance Revolution.

Notes.

Acknowledgments.

The Author.

Index.

David Apgar (Washington, DC) serves as Managing Director of the Corporate Executive Board's (www.executiveboard.com) finance practices. CEB's research and training programs provide decision support tools and executive education addressing issues related to corporate strategy, operations, and general management.