Mediation

Provides practical, how-to advice for mediating a variety of conflicts, including those arising from divorces, custody and visitation decisions, family conflict, neighborhood grievances, educational disagreements, environmental disputes, and problems in the workplace. Part one: Introduction to mediation and conflict resolution

Development, definition, and functions of mediation

Nature of conflict and dispute resolution processes

Part two: Mediation stages, concepts, and skills

Stages in the mediation process

Counseling concepts for developing mediation skills

Methods for enhancing communication

Part three: Varieties of mediation and applications to practice

Diverse styles and approaches to mediating conflict

Family and divorce mediation

Applications to various conflict situations

Part four: Mediation as a profession

education, ethical, and practical dimensions

Education and training of mediators

Ethical, professional, and legal issues

Specific considerations in setting in a mediation service

Receiving and making referrals

Dealing with special concerns

Conclusion

Resources A.: Employment agreement

B.: Mediation guidelines

C.: Mediated custody and child support plan

D.: Code of professional conduct for mediators

E.: Selected list of national organizations

"An invaluable guide for most practicing mediators, a volume that no one should be without."

"A thorough as well as comprehensive guide to mediation. . . . Should be on every mediator's 'must read' list."

Jay Folberg and Alison Taylor are the authors of Mediation: A Comprehensive Guide to Resolving Conflicts Without Litigation, published by Wiley. Provides practical, how-to advice for mediating a variety of conflicts, including those arising from divorces, custody and visitation decisions, family conflict, neighborhood grievances, educational disagreements, environmental disputes, and problems in the workplace. Provides practical, how-to advice for mediating a variety of conflicts, including those arising from divorces, custody and visitation decisions, family conflict, neighborhood grievances, educational disagreements, environmental disputes, and problems in the workplace.