Investigative Interviewing

Become a well-informed and skilled investigative interviewer

In the newly revised second edition of Investigative Interviewing: Psychology and Practice, a team of distinguished forensic psychologists delivers an up-to-date and practical guide to the psychological concepts and evidence-based research that underpin and inform investigative interviewing. The editors have included works that examine the foundational skills and processes that make up the ethical interviewing of witnesses, victims, and those suspected of crime.

The book offers invaluable insights into the conduct of interviews of vulnerable persons—including children and people with learning disabilities—as well as how to transfer skills learned in a training course on interviewing into a real-world workplace. Each chapter is written by a contributor who is a leader in their field and provides coverage of topics ranging from organizational change management (for the implementation of the techniques discussed in this book) to cognitive interviewing.

Readers will also find:

• A thorough introduction to the principles of memory formation and their implications for investigative interviewing
• Comprehensive explorations of the cognitive interview, including discussions of how to help witnesses, victims, and suspects remember more
• Practical discussions of how to manage conversations, detect deceit, and develop rapport-based interpersonal techniques
• Fulsome treatments of how to convince members of an investigative organisation to adopt the techniques and strategies discussed in the book

Perfect for aspiring and practicing professionals engaged in the interviewing of participants in the criminal justice and investigation processes, Investigative Interviewing: Psychology and Practice will also benefit solicitors, barristers, social workers, and judges with an interest in the art and science of interviewing.

About the Editors ix

About the Authors xi

Foreword xix

1 Introduction 1

Rebecca Milne and Ray Bull

2 What is Memory? 13

Ray Bull, Brandon May, and Rebecca Milne

3 The Cognitive Interview and Enhanced Cognitive Interview 63

Gary Dalton, Brandon May, and Rebecca Milne

4 The Conversation Management Approach 111

Andy Griffiths and Eric Shepherd

5 Rapport Based Interviewing in Investigative Interviews:

the ORBIT Model 137

Laurence Alison, Joshua Ratcliff, Frances Surmon-Böhr,

and Emily Alison

6 Detecting Truth and Lies in Interviews with Suspects

and Persons of Interest 163

Coral J. Dando, Thomas C. Ormerod, and Andrea Shawyer

7 Interviewing Vulnerable Groups 197

Kev Smith, Ray Bull, and Laura Hynes

8 Complex Vulnerability and Facilitative Communication

Roles 231

Michelle L. A. Mattison, Brendan M. O’mahony,

Patrick

Risan, and Martin Vaughan

9 Investigative Interviewing: A Cultural Perspective 261

Kate Chenier and Jeffery Chin

10 Changing Hearts and Minds 283

Ivar Fahsing and Asbjørn Rachlew

11 Conclusion: What Will the Future Bring? 307

Ray Bull and Rebecca Milne

Index 323

Rebecca Milne, PhD, is a Professor of Forensic Psychology at the Institute of Criminal Justice Studies at the University of Portsmouth. Her research is focused on police interviewing and investigation, helping to develop procedures that improve the quality of interviews of witnesses, victims, informants, and suspects.

Ray Bull, PhD, is a Professor of Criminal Investigation at the University of Derby (UK) and Emeritus Professor of Forensic Psychology at the University of Leicester. His research is focused on investigative interviewing, and he has testified in court as an expert witness on over 50 occasions.