Body Language

What does your body language say about you?

From strangers on the street, to your closest friends and family – even if you're not speaking, you're saying a lot with your body.

Body Language explores the way we use our bodies to communicate, the way we hold ourselves, the way we sit, stand, and point our hands, feet and eyes can all reveal how we are feeling in any given situation. This book explores the body language we use in a wide-range of business and personal-life scenarios, from delivering a presentation at work to how you should act on a first date!

Packed with images to clearly demonstrate each of the scenarios discussed, Body Language will help you understand the way others around you choose to communicate and also what you are saying with your own body. These valuable skills will improve your day to day communication, helping you to judge situations and understand how others around you are feeling.

Use Body Language to:

• Harness the power of your own body language
• Communicate confidently to all of those around you
• Dip in and out of useful scenarios to find the best advice for you
• Understand people's hidden emotions and learn what you are hiding yourself
• Tackle those important life events, such as interviews, first dates, important meetings and more!

Introduction 1

1 What Your Body Language Says About You 9

2 Listening 21

3 Building Rapport and Networking 33

4 Persuasion 41

5 Assertiveness 59

6 Meetings 77

7 Interviews 93

8 Negotiation 103

9 Sales 115

10 Managing Others 129

11 Attracting Others 147

12 Detecting Lies 159

13 Dealing with Conflict, Aggression, and Confrontation 171

14 Cross-Cultural Communication 181

A Quick Guide to Finding out About Someone without Asking 193

About the Author 199

Acknowledgements 201

"The subtitle to this excellent book is 'learn how to read others and communicate with confidence', which perfectly sums it all up." (PQ Magazine, August 2016)

SAY MORE THAN WORDS EVER COULD

Even when we’re not speaking, our posture, gestures and facial expressions convey our thoughts, feelings, and intentions. What is your body language saying about you?

COMMUNICATE SMARTER TO COME OUT ON TOP

Communication specialist Elizabeth Kuhnke reveals how to read other people’s body language and adapt your non-verbal behaviours to become a top-notch communicator. In addition, she explains how to motivate, inspire and relate to others in ways they can understand. Body Language shows you how to:

• Harness the power of non-verbal communication
• Reinforce your message with subtle physical signals
• Persuade, negotiate, lead and build rapport with anyone
• Nail interviews, first dates and tough conversations
• Manage conflict and confrontation with calm assertiveness

The spoken word is only part of the message. People’s non-verbal behaviour tells a much bigger, and truer, story. Body Language clarifies unspoken signs and signals, enabling you to read others and communicate with confidence in any situation.

“Body Language teaches that ‘truth lies in the manner of delivery’. A great read for all who have people in their lives!”
—Matt Sikes, Vice-President, Business Development at Starbucks Coffee Company