Harper Collins Christian
The Seeds of Innovation: Cultivating the Synergy That Fosters New Ideas
AMACOMA guide that offers a "how-to" prescription for building creative and strategic innovation skills at all levels of an organization, rather than foc...
View full detailsThe AMA Handbook of Public Relations: Leveraging PR in the Digital World
AMACOMThe AMA Handbook of Public Relations combines proven PR strategies with best practices for web-based campaigns--including leveraging websites, blog...
View full details101 Project Management Problems and How to Solve Them: Practical Advice for Handling Real-World Project Challenges
AMACOMIn this helpful how-to, author Tom Kendrick reveals field-proven principles for navigating high-pressure situations, so you can overcome any obstac...
View full detailsThe First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals
AMACOMTraining is still the top strategy to help employees perform at their best. Discover how to be an efficient and poised trainer for your organizatio...
View full detailsThe Diversity Training Activity Book: 50 Activities for Promoting Communication and Understanding at Work
AMACOMWith our workforce becoming increasingly diverse, encouraging cultural and gender sensitivity and understanding in the workplace is key for busines...
View full detailsThe Little Black Book of Project Management
AMACOMThe revised and updated third edition of this book reflects the newest techniques, the latest project management software, as well as the most rece...
View full detailsHome Staging That Works: Sell Your Home in Less Time for More Money
AMACOMIn this game-changing book, author Starr C. Osborne shares secrets that staging consultants don’t want you to know for yourself, which will help yo...
View full detailsCommercial Mortgages 101: Everything You Need to Know to Create a Winning Loan Request Package
AMACOMFor those in pursuit of commercial real estate opportunities, learn the tools to be successful in this helpful guide by an expert in the industry.I...
View full detailsIt Gets Easier! . . . And Other Lies We Tell New Mothers: A Fun, Practical Guide to Becoming a Mom
AMACOMFeaturing interviews with hundreds of moms and candid stories from author Claudine Wolk’s own experiences as a mother, It Gets Easier! . . . and Ot...
View full details201 Knockout Answers to Tough Interview Questions: The Ultimate Guide to Handling the New Competency-Based Interview Style
AMACOMThis useful resource will help you gain a storehouse of sample interview answers that consistently highlight your ability in these areas.Employers ...
View full detailsHow to Write Fast Under Pressure
AMACOMAnyone who regularly deals with work-related writing deadlines knows the kind of paralysis that can take over when there's too much to accomplish a...
View full detailsPunctuation at Work: Simple Principles for Achieving Clarity and Good Style
HarperCollins LeadershipThrough his company the Lauchman Group, author Richard Lauchman has trained professionals in the area of business writing for over thirty years. No...
View full detailsThe Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation
AMACOM"To get a competitive edge in a world of commoditized service, companies have to convert their reactive, cost-oriented contact centers into predict...
View full detailsThe Busy Manager's Guide to Delegation
AMACOMDelegation amounts to a lot more than just passing work off onto subordinates, and when handled correctly, it gives managers a chance to lead more ...
View full details101 Activities for Delivering Knock Your Socks Off Service
AMACOMThe latest addition to the bestselling Knock Your Socks Off Service series, this book provides you with the practical tools and cost-effective trai...
View full detailsSelling to Anyone Over the Phone
AMACOMThis easy-to-follow guide for salespeople trying to generate product excitement over the phone provides quick strategies to help you boost your suc...
View full detailsPreparing for Leadership: What It Takes to Take the Lead
AMACOMBased on the bestselling seminar by the American Management Association, this book gives readers practical advice on how to assess, train, and deve...
View full detailsNice Teams Finish Last: The Secret to Unleashing Your Team's Maximum Potential
AMACOMThis guide provides the antidote to the common tendency of conflict, giving managers, team leaders, members, and facilitators the practical support...
View full detailsSmart Selling on the Phone and Online: Inside Sales That Gets Results
AMACOMIn an age of telesales and digital selling, this award-winning business book pinpoints the ten skills essential to high-efficiency, high-success sa...
View full detailsAn Insider's Guide to Building a Successful Consulting Practice
AMACOMDo you relish your independence and autonomy? Are you looking for a job that makes use of your energy and expertise? This invaluable resource is th...
View full detailsWright Way: 7 Problem-Solving Principles from the Wright Brothers That Can Make Your Business Soar
AMACOM"When Wilbur and Orville Wright executed the first successful manned flight on December 17th, 1903, they stunned the world. Man could fly! Where ha...
View full detailsA Class with Drucker: The Lost Lessons of the World's Greatest Management Teacher
AMACOMFrom 1975 to 1979, author William Cohen studied under one of the greatest management educators and thought-leaders of all time: Peter Drucker. What...
View full detailsThe Art of the Strategist: 10 Essential Principles for Leading Your Company to Victory
AMACOM"From ancient battlefields to the modern business landscape, competitors have tried innumerable approaches to conquering adversaries. Success for t...
View full detailsWinning Behavior: What the Smartest, Most Successful Companies Do Differently
AMACOMBehavioral Differentiation is emerging as the "final frontier" in competitive strategy, and this book shows how leading companies use it to exceed ...
View full details