Harper Collins Christian

Packed with insights from extraordinary women who have climbed the corporate ladder--including former McDonald’s president Jan Fields, JetBlue cofo...

The new American Dream is doing work you love with the freedom and income to live the life you want. Thanks to the Internet, anyone can launch a bu...

This book introduces sales professionals to the collaborative conversation skills they need to?capture the buyer's attention and secure business.To...

This useful resource reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connec...

Most people learn best through experience, which is why new managers often feel ill-equipped to resolve the frustrations, setbacks, conflicts, and ...

"Channels of distribution is one of the hottest areas in marketing and sales today. And no one understands the subject better than Ken Rolnicki! Ma...

Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of...

Pointless meetings have become somewhat of a punchline in every business. Author Martin Murphy uses his years of experience helping elite corporate...

The lifeblood of your business is a constant flow of new accounts. . .no matter how much repeat business you get from loyal customers.Packed with t...

This comprehensive handbook is a valuable resource for companies of all sizes who are considering (or already developing) enhanced professional lea...

Sales may have chosen you--and you’ve suddenly found yourself in a profession you’re not fully prepared for. Learn how to navigate your career effe...

This helpful book reveals a better way to find professional satisfaction and experience breakthrough success rather than searching for a new positi...

Even skilled salespeople buckle in tough selling situations—getting defensive with prospects who challenge them on price or too quickly caving to d...

In exclusive, eye-opening interviews, this book dives into the lives and careers of 32 notable professionals who recount their impressive and diffe...

Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right wo...

Author Paul Weyland shares his decades of experience working with local direct clients and hard-won wisdom to show television, radio, and cable sal...

A good appraisal system can serve as an effective structure for culture change within an organization -- and it can help ease one of every manager'...

An invaluable guide that provides you with the comprehensive tools and knowledge you need to help your teams--and, ultimately, your organization--s...

LEADERSHIP STARTS WITH STORYTELLINGWith clarity around your message, you will energize those you lead and create a vision they can buy into. But fi...

Quietly seething...secretly resenting...and ultimately affecting performance, employees negative feelings toward their managers can lurk beneath th...

A roadmap for delivering measurable business results by systematically improving the performance of those in roles most important to customers and ...

The American Management Association, the preeminent provider of business education worldwide, trains the majority of the Fortune 500 companies in c...

This book takes a hard look at how this ominous reality came to be, how it has worsened in recent years, and why attempts to resolve it often devol...

When he was only 21 years old, Pete Leibman landed his dream job working in the front office of the NBA’s Washington Wizards. He went on to become ...