Harper Collins Christian
John F. Kennedy on Leadership: The Lessons and Legacy of a President
AMACOMThis invaluable resource analyzes what made Kennedy, both before and during his Presidency, a unique and dominant force who would serve as the stan...
View full detailsCreating and Dominating New Markets
AMACOM"Many executives and managers want to create and then dominate new markets. The rewards include unmatched brand awareness, the luxurious financial ...
View full detailsAward Winning Customer Service: 101 Ways to Guarantee Great Performance
AMACOMOffers scores of quick tips for readers looking to improve and then maintain their company’s level of customer service. Delivering top-of-the-line ...
View full detailsThe Presentation Skills Workshop: Helping People Create and Deliver Great Presentations
AMACOM"Though plenty of people would rather hang from their fingernails than address a crowd, every business (and every business career) depends on givin...
View full detailsBe a Network Marketing Superstar: The One Book You Need to Make More Money Than You Ever Thought Possible
AMACOMBe a Network Marketing Superstar provides a proven 26-step program designed to help business leaders quickly become stars in this fast-growing and ...
View full detailsThe Team-Building Tool Kit: Tips and Tactics for Effective Workplace Teams
AMACOMThis helpful guide provides practical advice to guide team coaches, leaders, and members to high-performance results.Workplace teams learn to funct...
View full detailsA Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear and Distrust at Work
AMACOMNo more "checking for feet." This illuminating guide gets people to tell the truth at the meeting--not in the bathroom afterwards.Almost everybody ...
View full detailsA Manager's Guide to Improving Workplace Performance
AMACOMThis book offers a practical, step-by-step approach to guiding employees to excellence by analyzing their problem areas, developing creative soluti...
View full detailsProductive Performance Appraisals
AMACOMThis book gives you all the easy-to-use tools they need to conduct an effective review -- including sample dialogs, checklists, and forms.When not ...
View full detailsLaugh and Learn: 95 Ways to Use Humor for More Effective Teaching and Training
AMACOM"We may not all be born comedians, but most people are naturally humorous, says Doni Tamblyn, a comic-turned-trainer whose humorous techniques brin...
View full detailsA 78 Important Questions Every Leader Should Ask and Answer
AMACOMThis unique book offers 78 questions that leaders at all levels need to ask and answer both inside and outside the organization.Great leaders have ...
View full detailsTerritorial Games: Understanding and Ending Turf Wars at Work
AMACOMThis book analyzes 10 insidious and instinctual acts of gamesmanship, and supplies positive strategies for combating territorial behavior.Power, po...
View full detailsHow Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues
AMACOMHow Great Decisions Get Made shows how to bring out the best in people, so that the process of decision making cements groups together rather than ...
View full detailsResolving Conflicts on the Job
AMACOMConflict, misunderstandings, and contrary points of view are all a part of the workplace -- and employees who can’t effectively deal with these dif...
View full detailsThe Hiring and Firing Question and Answer Book
AMACOM"Getting the best employees on board and weeding out the worst--without getting slapped with expensive lawsuits--are two of the most crucial and di...
View full detailsMake Your Contacts Count: Networking Know-How for Business and Career Success
AMACOMThis book is a practical, step-by-step guide for creating, cultivating, and capitalizing on networking relationships and opportunities.Updated from...
View full details101 Strategies for Recruiting Success: Where, When, and How to Find the Right People Every Time
AMACOMThis book gives you quick, powerful strategies for revitalizing your techniques, and provides sage advice in bite-sized chunks, designed for immedi...
View full detailsA Survival Guide to Managing Employees from Hell: Handling Idiots, Whiners, Slackers, and Other Workplace Demons
AMACOMFrom whiners and wastrels to the needy and nefarious, this helpful and humorous guide gives you the tools you need to handle any type of difficult ...
View full detailsFundamentals of Preventive Maintenance
AMACOMThis helpful resource provides you with an easy-to-follow, economically sensible maintenance and workorder management program.Plant engineers and m...
View full detailsWorking Longer: New Strategies for Managing, Training, and Retaining Older Employees
AMACOMWhile many employers have traditionally viewed their younger employees as their most precious assets, the truth is that their more seasoned workers...
View full detailsTrust or Consequences: Build Trust Today or Lose Your Market Tomorrow
AMACOMThis book shows what makes such strategies work, and reveals the eye-opening results of a survey of over 700 business professionals.The recent rash...
View full detailsYour Successful Career as a Mortgage Broker
AMACOMMortgage banking is one of the fastest growing industries in the country. In the next few years, home purchases are expected to run into the trilli...
View full detailsMaximizing Project Value: Defining, Managing, and Measuring for Optimal Return
AMACOM"What good is a project that's on time...on budget...and ends up providing your organization with no bottom-line results whatsoever? Whether it fal...
View full detailsHome Makeovers That Sell: Quick and Easy Ways to Get the Highest Possible Price
AMACOM"You've done all you can to make sure you love your home -- but now that you've decided to sell, you need your potential buyers to love it even mor...
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